receptionist

Work setting

• Law firm

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Perform data entry
• Deliver and pick up messages, parcels, and other items by hand
• Book appointments
• Receive and forward telephone or electronic enquiries

Experience and specialization

Computer and technology knowledge

• MS Office
• MS Excel
• MS Outlook
• MS Word
• MS Windows

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Valid driver's licence

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Maturity