Remote Rehabilitation Service Specialist Case Coordinator

Jobgether · Canada

Company

Jobgether

Location

Canada

Type

Full Time

Job Description

Team: General

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Rehabilitation Service Specialist Case Coordinator. In this role, you will be integral to a team that delivers various rehabilitation services to veterans and their families. Your efforts will help bridge the gap for those facing challenges in their transition to civilian life due to service-related issues. This position allows you to make a meaningful difference in their lives while working remotely, providing the flexibility needed to balance work and personal commitments.

Accountabilities

  • Initiate first contact with participants within service standard timelines
  • Communicate effectively to build trust and rapport with participants
  • Provide participants with high-level details about the program and address initial questions regarding participation
  • Identify support or adaptations needed for participant success and satisfaction
  • Negotiate and problem-solve to overcome obstacles in booking initial intake interviews
  • Ensure participants receive initial orientation materials and complete pre-meeting information before interviews
  • Collaborate with other Case Coordinators to support successful outcomes across teams and regions
  • Requirements

  • Minimum post-secondary certificate or diploma in Business Administration, Medical Office Administration or related field
  • One (1) year of experience in an administrative role
  • Ability to multi-task and prioritize to meet program service standards
  • High level of confidentiality and awareness of privacy requirements
  • Strong digital literacy including MS Office, MS Teams, SharePoint
  • Employment conditional on obtaining Federal Level Security Clearance Reliability Status
  • Preference for bilingual candidates (French/English) and experience with community resources
  • Benefits

  • Competitive salary
  • Comprehensive and flexible health and dental benefits
  • Ongoing learning and development opportunities
  • A diverse and inclusive workplace with high employee engagement and teamwork
  • Apply Now

    Date Posted

    03/20/2026

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