Resource Deployment Specialist (Remote) Eastern US

Job Title: Resource Deployment Specialist

Introduction:

Toshiba Global Commerce Solutions (TGCS) is seeking a Resource Deployment Specialist (RDS) who will be part of the Professional Services (PS) Resource Management Office (RMO). This individual will support the tactical functions associated with the collection of and maintenance of both resource and project data used to support the resource management function. This individual will be part of a team who regularly collaborates with PS Leadership, Sales Partners, Project Managers, Solutions Group, Operations, Human Resources and other cross-functional support staff.

The candidate will satisfy resource requests for both internal and external clients. Our organization provides software solutions for some of the world's largest retailers, partnering with brands like Walmart, Kroger, Wayfair, and Costco to deliver innovative consumer experiences leveraging a wide range of technologies.

The candidate will be part of the collective success of the Project Management Office (PMO) and Resource Management Office (RMO) maximizing resource allocation to achieve business goals. Responsibilities include but are not limited to:

• Prepare the resource worksheets/data for weekly update distribution
• Distribute worksheet/data to project managers for updates
• Communicate with project managers regarding updates to information if not received by published deadlines
• Combine data from weekly update process for recirculation before publishing
• Update data in supporting applications with requests and resource data changes
• Facilitate the fulfillment of resource requests and prioritize them while working with PS leadership and other team members to ensure the right staff assignments are made in the right timeframes
• Flag resource allocation conflicts to PS team members to allow for resolution
• Attend Interlock status meetings. Prepare and distribute materials, and capture all follow up actions and notes
• Assist in the creation of regular and ad hoc reports
• Analyze data from standard reporting process to develop specialized reports on resource needs, conflicts and over allocations
• Review and recommend modifications to internal processes as needed for project control, operations review and PS support
• Facilitate communications with supporting organizations such as Solutions Group, Operations, and HR
• Conduct research to identify alternate staffing solutions and/or alternate processes for improvement

Required Skills:

• Bachelors degree or equivalent experience.
• 2-3 years of work experience in resource management or related field: staffing/recruiting, operations, human resources

• Problem solver
• Exceptional attention to detail, organization, and analytical skills.
• Strong communication, active listening, and collaboration skills
• A strong drive to succeed and bring open items to resolution
• A willingness to learn new technology and resource skills
• Ability to work both independently and as part of a team
• Anticipates issues and develop solutions in advance of their occurrence

• Ability to effectively perform in a fast-paced, constantly changing environment
• Microsoft Office 365 (e.g., Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive)
• Skilled in use of spreadsheet tools (e.g., Excel)

Preferred Skills:

• Experience in a Professional Services or IT Consulting organization
• Project management skills and ability to meet deadlines and deliverables
• Knowledge of Professional Service Automation (PSA) software
• Resource Management Certified Professional (RMCP®) certification

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customersthe retail industry and becoming a more responsible company as we help create a brighter future.

#LI-Remote

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)