Revenue Cycle Specialist

We are looking for a Revenue Cycle Specialist to join our team that will report directly to the Billing Solutions Manager. The Revenue Cycle Specialist will be focused on the oversight of all aging revenue, payment posting, and overall cash collections. You will also be responsible for working with internal teams to inform and keep all aspects of the full revenue cycle up to date. 

What you'll be doing:

• Responsible for full cycle billing for medical claims to ensure proper reimbursement for services rendered
• Resolve issues with pending, rejected or denied claims, submissions and collections.
• Ensuring that all payment posting from various payers happens in an accurate and timely fashion.
• Communicating with patients regarding outstanding balances, questions about their bills, and setting up payment plans when necessary.  
• Responsible for managing the all A/R follow ups and resolving of billing errors
• Act as a liaison, when necessary, with internal and external partners to resolve claims and billing issues.
• Identify trends or issues and initiate corrective action to improve revenue cycle management.
• Provide feedback and advice on product/technology/service improvements.
• Own ad hoc operational efficiency projects as needed by the Director of Health Plan Operations.

What we expect from you:

• High School diploma or GED required with at least two (2) years experience in the healthcare field in a similar position.
• Bonus points if you have experience working in the behavioral health field.
• Comfortable in amorphous environments and with constantly evolving responsibilities.
• Tech-savvy: very comfortable adopting new technologies and platforms and efficient in tech-related tasks.
• Excellent written and verbal communication skills.
• Able to multi-task and context switch!

The target salary range for this position is $32.05 - $38.33, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.