Reverse Logistics Specialist

At Cisco Meraki, we know that technology can connect, empower, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest-growing cloud-managed team in the world, our product and technology architecture is changing the landscape of enterprise networking and making cloud-managed IT a reality.

You:

As our Reverse Logistics Specialist, you will be responsible for managing and maintaining the Meraki Reverse Logistics program, coordinating return to vendor (RTV) shipments, processing scrap, capturing data and reporting metrics pertaining to reverse flow operations. You will collaborate with multiple departments within Meraki, distribution centers and manufacturing vendors to ensure a constant and timely reverse logistics flow, globally. You are a hardworking individual, who pays high attention to detail, has excellent problem-solving abilities, and loves a challenge.

Cisco Meraki is looking for a new Reverse Logistics Specialist to join our Operations Team anywhere in the US! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission.

• Manage Meraki Reverse Logistics Program and processes within
• Collaborate with vendors and Supply Chain to perform return to vendor
• Collaborate with Supply Chain to perform scrap at our DCs and vendors
• ERP transaction – transfers, adjustments, reporting
• Establish and monitor reverse logistics and scrap metrics, report findings
• Work with DCs to establish and maintain reverse logistics SLA
• Other duties and projects as assigned

We strive to create a welcoming workplace that inspires the insatiably curious and the relentlessly focused to make customer IT and networks utterly simple. We are looking for an individual that lives the Meraki values daily: care deeply, be brave, simplify everything, and everybody in. Our ideal candidate is not bound by a checklist, which includes,

• 5+ years of experience managing reverse logistics
• Excellent organization and communications skills (phone, email, meetings)
• Proficient MS Excel skills (pivots, basic formulas, VLOOKUPs)
• Understanding of data storytelling and an ability convey performance metrics
• Experience with Dynamics GP or other ERP system
• Proven analytical and problem-solving skills
• Ability to adapt to changing conditions and work assignments

Why Cisco Meraki?

We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.