Sales Development Manager

HCSS

Sales Development Manager

Posted 11 Hours Ago

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Houston TX USA

Hybrid

Junior

Software

Empowering Construction Through Innovative Software

The Role

The Sales Development Manager will lead a team of SDRs managing performance driving sales targets and executing daily operations while ensuring development and accountability among team members.

Summary Generated by Built In

We are HCSS. For the last 40 years we have been developing software to help construction companies streamline their operations. Based in Sugar Land TX our mission is helping customers achieve excellence through our proven customer-centric end-to-end solutions and exceptionally helpful service while providing a great life for our employees. With this mission at the core of everything we do HCSS is a pioneer and leader in the construction software space and a consistently recognized employer. We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace. HCSS has also been recognized by Built In as a Best Place to Work in Greater Houston and by Construction Executive for our technology innovation reflecting our strong culture industry leadership and commitment to excellence.

WHO WE NEED:

The SDR Manager will own the day-to-day performance development and execution of a blended team of Inbound and Outbound Sales Development Representatives. This is a frontline management role responsible for hitting quarterly SQO/SQL targets building rep capability and maintaining the operational infrastructure that keeps the SDR org running at a high standard.

You will manage a team of approximately 7-10 SDRs split across Inbound and Outbound functions. The Inbound team focuses on converting inbound pipelines from marketing channels; the Outbound team runs territory-based prospecting against a defined account list. Both teams carry fixed quarterly SQO targets with individual and team-level accountability. You will report directly to the Director of Sales Development and work closely with Sales Marketing and Revenue Operations to align pipeline generation with broader go-to-market priorities.

Qualifications:

1+ year of leadership experience within SDR or inside sales teams with demonstrated quota attainment results
Previous experience as a SDR
Houston-based hybrid schedule: Tuesday through Thursday in-office at Sugar Land HQ
Experience managing both inbound and outbound motions simultaneously
Salesforce proficiency; ability to build and interpret pipeline reports and maintain CRM hygiene standards
Track record of developing early-career reps into consistent performers
Clear direct communicator who can hold accountability without sacrificing rep trust

Preferred Qualifications:

Experience in B2B SaaS or construction/industrial software verticals
Account Executive/Closing experience preferred
Gong fluency; comfortable coaching reps using call data on discovery objection handling and qualification
Familiarity with Clay Outreach or similar sales engagement and enrichment platforms
Exposure to MEDDICC SPICED or similar sales qualification frameworks
Experience managing reps in a ramp or PIP cycle

Role Responsibilities:

Team Performance

Drive attainment against quarterly SQO/SQL targets across IB and OB rep books
Monitor daily weekly and monthly pacing; identify and address gaps early
Run weekly 1:1s and monthly Gong-documented coaching sessions with each rep
Initiate and manage PIPs for reps tracking below expectations

Coaching and Development

Listen to Gong calls regularly and deliver structured skill-specific feedback
Partner with Sales Enablement on onboarding ramp acceleration and ongoing skill-building
Identify top performers and develop progression pathways; build accountability with consistency
Hold reps to defined activity standards (daily dials emails sequences etc.) and remove blockers

Outbound Execution

Oversee Outbound list quality sequence performance prospecting and system hygiene across assigned reps
Coordinate with operations on tooling including Clay Salesforce Gong and Gong Engage
Champion data quality: accurate CRM logging SQO documentation and handoff notes

Reporting and Communication

Deliver weekly performance reports to the Director of Sales Development
Surface rep-level trends pipeline risks and enablement gaps with clear recommendations
Contribute to QBR content OKR tracking and team-level forecasting

Travel Requirements:

Travel may be required as directed by Leadership

BENEFITS & PERKS:

Part of our mission is to provide a great life for our employees. We believe that when our people are happy they do their best work. Some of the benefits and perks we offer include:

Flexible hybrid schedule
Medical dental and vision coverage with company-paid and employee-paid options
Paid holidays sick days and personal time off
Employee Resource Groups (ERGs) that foster connection and inclusion
On-site amenities including a covered basketball court soccer field track pickleball/tennis courts gym etc.
Dog-friendly campus and WiFi-accessible courtyards
401(k) with a 5% company match
Coverage for employee professional development and wellness
And more!

Skills Required

1+ year of leadership experience within SDR or inside sales teams
Previous experience as a SDR
Experience managing both inbound and outbound motions simultaneously
Salesforce proficiency
Track record of developing early-career reps into consistent performers

What the Team is Saying

HCSS Compensation & Benefits Highlights

Healthcare Strength—Employer-paid medical and dental premiums on select Cigna plans with included dental and vision indicate robust core health coverage. Company-paid life insurance disability and long-term care add substantial protection.
Wellbeing & Lifestyle Benefits—Extensive on-site wellness amenities (gyms track/courts fitness classes) and regular catered meals and events create strong day-to-day lifestyle support. Extras like wellness funds mental health benefits and pet insurance broaden the wellbeing offering.
Parental & Family Support—Paid parental leave (up to six weeks for primary and three for secondary caregivers) together with job-protected FMLA indicates meaningful family support. Company-paid premiums for employees and children on select medical options further assist families.

Learn more about HCSS's Compensation & Benefits →

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The Company

HQ: Sugar Land TX

589 Employees

Year Founded: 1986

What We Do

Since 1986 HCSS been developing software to help construction companies streamline their operations. Today HCSS is recognized as a pioneer and leader in the market serving thousands of construction companies across the nation. Year after year they continue to innovate refine and expand their products as the industry evolves. HCSS' mission is to help customers dramatically improve their business through innovative high-quality software and exceptionally helpful service while providing a great life for employees.

Why Work With Us

At HCSS we prioritize people—empowering both our customers and employees to achieve excellence. We promote from within provide continuous professional growth and embrace challenges as learning opportunities. Join us to build a meaningful career while delivering exceptional solutions and service.