Sales Development Representative - NYC

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot Microsoft Uber and Nestle use Outset to achieve deeper qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated slow and burdened by high-cost services. That's our opportunity.

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm) 8VC Y Combinator and Adverb Ventures.

The raise follows a breakout year with our business growing 8x as enterprise customers across industries adopt our category AI‑moderated research as the new standard for understanding people.

We’re a tight-knit team serving some of the world’s largest enterprises

As an SDR at Outset you will be on the front lines of prospecting and driving new business opportunities. You’ll prospect research and engage with potential enterprise customers.

Responsibilities

• Conduct high-volume outbound prospecting (calls emails social channels) to source leads.

• Source qualified leads from industry conference lead lists webinars and other marketing activations.

• Attend industry conferences to network and generate new business along with the rest of the GTM team.

• Strategically identify and engage with decision-makers tailoring outreach to address key business needs and pain points.

• Collaborate closely with Enterprise Account Executives ensuring seamless handoff of qualified leads.

• Consistently meet or exceed monthly and quarterly pipeline generation targets.

• Leverage CRM tools to track outreach activity measure success and identify areas for improvement.

• Work cross-functionally with marketing GTM and product teams to refine messaging and share market feedback.

Qualifications

• Excellent verbal and written communication skills; ability to engage and influence senior-level executives.

• High degree of organization accountability and a results-oriented mindset.

• Familiarity with CRM platforms and sales engagement tools (e.g. Salesforce Sales Navigator Outreach or Apollo).

• Self-starter approach and comfort operating in a dynamic startup environment.

• Resourceful and persistent in every task they take on

• Bonus: 1-2 years of experience as an SDR at a SaaS or AI company.

NOTE: This role may involve travel up to 20% of the time.

Benefits

• Daily collaboration with founders shaping the core product vision.

• Exposure to and collaboration with design and research leaders at top global brands.

• Competitive cash and equity compensation. Actual compensation packages are based on various factors unique to each candidate including skill set depth of experience and certifications.

Outset is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees free from discrimination based on race religion color national origin gender sexual orientation age marital status veteran status disability or any other protected class.

What We Do

Outset invented a better way to do research: AI-powered user interviews. We created this new category of research technology and now it's growing wildly. Global brands like Hubspot Microsoft Uber and Nestle use Outset to achieve deeper qualitative insights about their users at unprecedented speed and scale. The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated slow and burdened by high-cost services. That's our opportunity.

Why Work With Us

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A with our business growing 8x as enterprise customers across industries adopt our category AI‑moderated research as the new standard for understanding people. We’re a tight-knit team of 30.

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