Sales Operations

About Knowde

Chemical companies are the hidden innovators behind the end-products we rely on every day. Chemistry is used to make every physical good on earth, including the products we love from Tesla, Glossier, Apple, Nike, 3M and J&J. And yet, the largest and most impactful industry in the world is still doing business the same way it did 100 years ago.

Knowde is building the first digital marketplace for the $5 trillion chemical industry. Chemical companies use Knowde to market and sell their products online for the first time ever. For buyers, Knowde has become their go-to destination to shop across the entire world of chemistry all in a single destination.

Buyers use Knowde as their go-to destination to discover and purchase chemicals from any chemical producer all in one place. By helping pull this industry online, we will accelerate the innovation behind every physical product in the world.

We’ve raised over $90M from the world’s leading investors, including Sequoia Capital and Coatue, to realize our vision.

Come Join Us!

Our Revenue Operations team’s mission is to enable all go-to-market teams to scale and grow top-line revenue efficiently. The group supports our mission by delivering the process and information flows that drive the entire customer journey. 

We're looking for a talented teammate with a strong understanding of SMB and Mid-Market outbound sales motions. Someone who is data-driven, detail-oriented, customer-focused, and intellectually curious. This individual understands how impactful data can be in determining the right strategy and how smooth critical operations are to executing that strategy. 

What You’ll Be Doing

• Building and maintaining sales forecasting and pacing models with Sales Leadership, as well as owning the end-of-month reconciliation process
• Optimizing, promoting cross-functional alignment, overseeing resource and performance planning
• Refining key processes to increase efficiencies and adopting best-in-class tools and technologies to support the entire GTM universe from lead generation to customer retention
• Performing market research to identify prospects, size market, and drive commercial prioritization
• Owning & developing sales tools (CRM) to measure performance and drive efficiencies in our sales motion
• Managing the prioritization and cadence of process and workflow development for GTM operations 
• Develop our deal desk strategy (pricing, discounting, deal structure) 
• Act as the strategic business partner to our Sales leaders and be a part of the Commercial leadership team

What You Should Have

• 3-5+ years of progressive sales & GTM operations experience in fast-growing technology companies
• Fluency in B2B outbound motions with an emphasis on expansions
• Strong CRM development skills: building custom objects and automation
• The sales ops core skillset: Comp modeling, data management, pipeline analysis, forecasting, and retrospectives, dashboard and reporting building
• You have a proven track record of optimizing tools and processes for a fast-growing sales, revenue, or similarly-structured go-to-market team.
• An ownership and builder mentality:  knows what it takes to build a function from scratch.

Nice to Haves

• Fluency in Freemium motions
• Exposure to Customer Service Operations

Our Perks & Benefits

• We offer “Knerds” a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• 401K program to help you invest in your future
• Education & learning stipend for personal growth and development
• Fully remote position
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Knowde upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.