Sales Representative

Duties and Responsibilities

• Qualifying and transitioning sales leads
• Educate and promote customers about Hardwood Giant Products and Services.
• Service existing accounts obtains orders, and establishes new accounts by planning and organizing daily work schedules to call on existing or potential customers.
• Inform existing and potential customers about special offers.
• Complete all other duties as assigned by your Sales Manager.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analyses.
• Develop new business relationships by following up with regular proactive contact.
• Achieve individual sales targets to support overall department and organizational goals.
• Clean and Organize store. Lift heavy boxes to ensure proper organization of the store.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Keep records of customer interactions, process customer accounts, and file documents
• Build sustainable relationships and trust with customers through open and interactive communication.
• Ensuring the requirements of each project are successfully executed by the installation team.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Communicating with customers through various channels
• Excellent communication, interpersonal, writing, and documentation skills
• great customer service skills that translate to sales
• Resolves customer complaints in a timely and professional manner by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Good negotiations and sales skills will help close the sales.
• Maintain customer relationships and prospects for future clients.
• Potential to earn $80,000 - $100,000 yearly inclusive basepay + commissions

Requirements

• One to two years of experience working in a sales-driven environment (required).
• Previous sales experience within the flooring industry (preferred).
• The ability to genuinely listen to customers, formulating a personalized response to their needs.
• Excellent written and verbal communication.
• Ability to multi-task, prioritize, and manage time effectively
• Proven ability to meet and exceed sales targets.
• Proficient in Microsoft Office
• Working knowledge of CRM systems or equivalent. (Preferred)
• Required to work a schedule as determined by sales, customer, and business needs.
• Open availability to work on the weekends.

Working Conditions and Physical Requirements

• Must be able to work in a fast-paced environment
• Business casual office attire.
• Sit, stand, bend, lift occasionally lifting
• Ability to listen and speak with employees and customers in person and by phone.
• Occasionally lift up to 25 pounds.
• View and type on computer screens for invoicing and email communications.
• Ability to drive to and from work locations or if scheduled to other locations.

#HG

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• Dental care
• Extended health care
• Vision care

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• sales: 1 year (preferred)

Work Location: In person