Salesforce Administrator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Administrator based in United States.

This role is a key technical and strategic position responsible for shaping and managing a complex Salesforce ecosystem that supports multiple organizational functions, including development, communications, programs, finance, and operations. You will act as the central owner of CRM platforms, ensuring they are optimized, well-integrated, and aligned with organizational goals. The role blends hands-on Salesforce administration with system architecture, integration oversight, and cross-functional leadership. You will work closely with stakeholders across departments to translate business needs into scalable technical solutions. The environment is highly collaborative, mission-driven, and focused on continuous improvement of data quality, processes, and user experience. This position offers the opportunity to influence enterprise-wide CRM strategy and drive meaningful operational impact.

Lead the end-to-end management, optimization, and evolution of the Salesforce ecosystem, ensuring it supports organizational strategy and operational excellence.

• Own Salesforce CRM strategy, roadmap development, and platform governance in alignment with business priorities and stakeholder needs.
• Serve as senior technical lead across Salesforce and connected platforms, including Marketing Cloud, Tableau, FormAssembly, and other integrated tools.
• Manage full lifecycle delivery of Salesforce enhancements, including requirements gathering, solution design, testing, deployment, and adoption support.
• Oversee platform performance, including releases, security, storage management, licensing, and system reliability.
• Design and maintain dashboards, reporting frameworks, and data models to support analytics across fundraising, programs, and operations.
• Lead integration strategy and execution across APIs, Marketing Cloud, Workday tools, and other enterprise systems.
• Troubleshoot complex system and integration issues while ensuring data integrity and high-quality documentation.
• Drive adoption, data hygiene, process optimization, and CRM best practices across teams.
• Act as a key liaison between IT, business units, and external vendors, managing relationships and ensuring delivery quality.
• Mentor users and facilitate training, workshops, and continuous improvement initiatives.

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Requirements

Candidates should bring strong Salesforce expertise combined with experience in CRM strategy, integrations, and cross-functional technical leadership.

• Bachelor’s degree or equivalent professional experience.
• 5+ years of Salesforce administration experience in complex environments.
• Proven ability to own CRM strategy, drive adoption, and deliver measurable business impact.
• Strong expertise in Salesforce configuration, customization, reporting, and data management.
• Experience with enterprise system integrations, including APIs and connected platforms such as Marketing Cloud and Workday.
• Familiarity with tools and technologies such as Apex, SOQL, MySQL, Azure Blob, SFTP tools, and scripting languages.
• Experience managing vendors, contractors, and external technical partners.
• Strong project management, analytical, and problem-solving skills.
• Excellent communication skills with the ability to translate technical concepts into business language.
• Salesforce Administrator certification required; Advanced Administrator, App Builder, or Consultant certifications preferred.
• Experience in nonprofit or global mission-driven organizations is a plus.

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Benefits

• Competitive salary range of $90,550 to $111,600, depending on experience and alignment with role scope.
• Annual bonus eligibility (target approximately 10%).
• Comprehensive health coverage including medical, dental, and vision insurance.
• Retirement benefits with employer matching (immediate vesting).
• Generous paid time off, sick leave, and regional holidays.
• Fully remote flexibility within the continental United States.
• Home office support including equipment, technology stipend, and monthly work-from-home allowance.
• Learning and development budget, including access to training platforms and professional development funds.
• Wellness support, including mental health, fertility, and disability coverage.
• Sabbatical opportunities, parental leave, and additional leave programs.
• Employee discount marketplace and wellness perks.
• Occasional travel for team retreats, workshops, and in-person collaboration (travel covered).