Salesforce.com Administrator

• Work with key stakeholders to define the requirements and build a Case structure that enables creation of specific case types with assignment to designated users or teams 
• Configure a Salesforce<>Docusign integration that supports the sending of three documents for customer signature; build a dynamic contract stack, configure merge fields, build SF automation based on document statuses
• Provide admin support for Youreka (form capture application) including advanced form configuration, connecting of Youreka outputs to Salesforce fields and general upkeep of the forms based on business changes
• Assist with the final preparations of an org-wide Salesforce rollout: field cleanup, page layout updates, Profile configurations, etc.
• Design and enable functionality requested by the business post go-live; manage the backlog of requests and provide status updates to the business
• Provide ongoing support for ad hoc questions from users across the organization
• Ensure all SFDC-related applications are up to date with the latest versions
• Build and maintain documentation of all key SFDC functionality

• 2+ years of Salesforce Administrator experience
• Salesforce Admin certifications
• Proven ability to design and implement new features and processes into Salesforce
• History of successfully owning SFDC projects from start to finish, including successful end-user adoption 
• Experience working in Sales and Service Cloud, CPQ, FSL, Community Cloud
• High capability of building SF Automation including Flows, Workflows and Process Builder
• Strong collaboration skills while working in a remote environment

You’ll love working at Dandelion because:

We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.

We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.

We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.

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Since spinning out of Google X in 2017, Dandelion Energy has been an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. We’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the United States. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road... and that impact is accelerating with our growth!

Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations amongst other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both complex yet rewarding. We are working to create a wholesale shift in how people heat and cool their homes — join us!