Senior Administrator/Assistant Manager

• Provide practical support and guidance to service line teams on client take-on and re-assessment of client structures in line with onboarding policies and procedures.
• Review onboarding and offboarding files where required ensuring documentation quality risk rationale and appropriate approvals are complete and audit-ready.
• Apply expert knowledge of local AML/CFT requirements and support consistent application of risk and governance standards across service lines.
• Support the management and reporting of onboarding and lifecycle Key Performance Indicators (KPIs) helping identify trends root causes and improvement actions.
• Communicate effectively with client administration teams and key stakeholders to progress items resolve queries and manage expectations.
• Contribute innovative ideas to improve efficiency controls and the quality of daily onboarding and lifecycle tasks.
• Maintain awareness of legislative/regulatory updates and industry developments escalating potential impacts to policies procedures or operating model.
• Assist the line manager with feedback team coverage and project work including implementation of process changes and documentation updates.
• Take on additional responsibilities aligned to the role to support operational excellence and team delivery during peak periods.

• Experience in a risk onboarding KYC/CDD or client lifecycle role within a regulated financial services or professional services environment.
• Strong working knowledge of Jersey AML/CFT requirements and ability to apply risk-based decision-making in practice.
• Ability to work independently with strong time management prioritization and attention to detail in a deadline-driven environment.
• Strong analytical skills with the ability to document decisions clearly and communicate outcomes to stakeholders.
• Strong written and verbal communication skills and a collaborative service-oriented approach.
• Experience supporting or covering team supervision/management activities (e.g. workflow coordination coaching escalation handling).

• JFSC-recognised qualification or progress toward one (ICSA/STEP/ICA preferred).
• Experience reviewing complex client structures (e.g. trusts funds corporate structures) and advising on onboarding requirements.
• Experience with KPI dashboards and reporting (Excel and/or onboarding workflow tools).
• Exposure to process improvement quality assurance frameworks or onboarding transformation/project work.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards including Top Workplace USA Great Places to Work India and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing bonuses or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave tuition reimbursement referral bonuses and more.
• As business needs allow CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

What We Do

CSC is a global leader in providing business legal tax and digital brand services to companies around the world. With more than 8000 employees CSC operates in more than 140 jurisdictions delivering solutions that help businesses thrive. We pride ourselves on our client-focused approach market-leading expertise and unmatched global reach.

Why Work With Us

CSC gives its employees the autonomy to innovate and problem solve to grow and to share their expertise and to be a part of a group that genuinely cares for each other and their customers. We offer an excellent benefits package along with good work-life balance in a fun and collaborative environment.

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