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Our Mission
Healthcare should work for patients but it doesn’t. In their time of need they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry the companies delivering such a poor customer experience would not survive. But in healthcare patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose we give them power. In doing so we can make healthcare work like every other consumer sector where businesses compete for customers not the other way around. In time this will drive quality up and prices down.
We’re 18 years old and the leader in our space but we are still just getting started. If you like solving important complex problems alongside deeply thoughtful driven and collaborative teammates read on.
Your Impact on our Mission
As a Senior Analyst IT Procurement you’ll play a critical role in strengthening Zocdoc’s vendor
and procurement operations. You will manage contract negotiations oversee renewals and
ensure new vendors are onboarded in line with compliance and business standards. Working
closely with our IT Procurement Manager you’ll not only drive tactical procurement outcomes
but also help refine how our procurement function operates at scale.
You’ll enjoy this role if you…
● Have strong contract negotiation instincts and a focus on achieving value.
● Are comfortable balancing immediate execution with longer-term process improvements.
● Thrive in a collaborative cross-functional environment.
● Like working at the intersection of legal finance and IT.
● Can navigate ambiguity and create structure.
Your day to day is…
● Negotiating contracts with SaaS hardware and services vendors.
● Driving contract renewals and ensuring timely execution with favorable terms.
● Overseeing onboarding of new vendors and suppliers including compliance and documentation.
● Partnering with Legal Finance and InfoSec to ensure contracts meet company standards.
● Collecting maintaining and organizing procurement documentation.
● Supporting IT procurement activities including technology asset procurement when needed.
● Identifying opportunities to improve procurement policies processes and vendor engagement.
You’ll be successful in this role if you have…
● 3+ years of experience in contracts management procurement or vendor negotiations (IT or
SaaS focus preferred).
● Strong knowledge of contract structures terms and compliance requirements.
● Proven ability to negotiate with suppliers and secure value-driven outcomes.
● Excellent organizational skills and attention to detail.
● Strong interpersonal skills with the ability to build effective vendor and stakeholder relationships.
● Comfort working independently in a contractor capacity while aligning to team objectives
Our Mission
Healthcare should work for patients but it doesn’t. In their time of need they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry the companies delivering such a poor customer experience would not survive. But in healthcare patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose we give them power. In doing so we can make healthcare work like every other consumer sector where businesses compete for customers not the other way around. In time this will drive quality up and prices down.
We’re 18 years old and the leader in our space but we are still just getting started. If you like solving important complex problems alongside deeply thoughtful driven and collaborative teammates read on.
*Please note we are open to remote candidates for this role.
Your Impact on Our Mission
Finding the right care is one of the most important decisions a patient can make. As a Staff Engineer on the Clinical Fit team you'll play a critical role in helping patients connect with the providers specialists and care pathways that best meet their needs.
Zocdoc is evolving beyond a traditional healthcare marketplace into a platform that powers smarter more personalized healthcare experiences. You'll help define the technical strategy that enables this transformation building systems that leverage data experimentation and intelligent decision-making to improve clinical matching and patient outcomes.
This role extends beyond delivering individual projects. You'll influence technical direction across teams navigate ambiguity and partner deeply with Product Data Science Operations and Engineering leadership to solve some of the company's most complex challenges. You'll help identify opportunities shape roadmaps and drive initiatives that have lasting impact across the organization.
The systems you build will influence how millions of patients discover care make healthcare decisions and ultimately receive better outcomes. Your success will be measured not only by the software you deliver but by your ability to elevate the organization and accelerate Zocdoc's mission through technical leadership.
You’ll enjoy this role if you are…
- Personally motivated by solving complex data problems and building tools that empower users to make data-driven decisions.
- Autonomous urgent and creative. You genuinely love owning a problem end-to-end from architectural design to launch.
- Highly analytical and data-driven with a passion for building trust through accuracy and reliability.
- Passionate about mentorship and leveling up the engineers around you.
- A strong collaborator who can work with product design research and marketing to build a unified vision.
- The kind of person who thrives on a small focused team with a clear high-impact mission.
Your day to day is…
- Architecting and shipping code for key roadmap initiatives.
- Building and fostering relationships with engineers on your team and partners in Product Design and Analytics to refine and execute the product vision.
- Improving the reliability and accuracy of our core data and booking attribution systems.
- Mentoring engineers through code reviews design discussions and 1:1 pairing.
- Working with cutting edge GenAI tools and technology with an eye towards future goals like AI-generated insights and custom-queried dashboards.
You’ll be successful in this role if you have…
- An unrelenting desire to build more equitable inclusive and diverse workplaces.
- You view this role as an opportunity to create positive change.
- A fundamental understanding of building and scaling data-intensive analytics platforms including both back-end services and front-end visualization.
- Integrated generative AI tools into daily workflows to automate tasks foster innovation and maximize productivity.
- The mentality of an entrepreneur/owner and a strong bias to action.
- Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success.
- Humility. You believe in treating all people with dignity and respect regardless of title or tenure.
Benefits:
- Flexible hybrid work environment at our convenient Soho location (also open to remote candidates)
- Unlimited Vacation
- 100% paid employee health benefit options (including medical dental and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience qualifications and skills. Certain positions are also eligible for variable pay and/or equity.
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month millions of patients use our free service to find nearby in-network providers compare choices based on verified patient reviews and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice fill their last-minute openings and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together Not Alone we are a company that prides itself on being highly collaborative and we believe that diverse perspectives experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race color ethnicity ancestry religion national origin gender sex gender identity gender expression sexual orientation age citizenship marital or parental status disability veteran status or any other class protected by applicable laws.
Job Applicant Privacy Notice
Skills Required
- 3+ years of experience in contracts management procurement or vendor negotiations
- IT or SaaS focus experience
- Strong knowledge of contract structures terms and compliance requirements
- Proven ability to negotiate with suppliers and secure value-driven outcomes
- Excellent organizational skills and attention to detail
- Strong interpersonal skills and ability to build vendor and stakeholder relationships
- Comfort working independently in a contractor capacity while aligning to team objectives
What the Team is Saying
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Zocdoc Compensation & Benefits Highlights
- Healthcare Strength—Health coverage includes employer-paid options for employees and dependents plus comprehensive dental vision and mental‑health support. Plan quality is portrayed as high and paired with wellness initiatives that reinforce overall care.
- Leave & Time Off Breadth—Many salaried roles feature unlimited PTO alongside paid sick days and holidays with longer‑tenure eligibility for sabbatical noted in some cases. Flexible time‑off practices are emphasized as part of the total package.
- Parental & Family Support—Fully paid parental leave is positioned as generous and is complemented by fertility benefits adoption assistance and a structured return‑to‑work program. Family medical leave eligibility and resources such as a dedicated mother’s room extend this support.
Zocdoc Insights
What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month millions of patients use Zocdoc to find in-network neighborhood doctors instantly book appointments online see what other real patients have to say get reminders for upcoming appointments and preventive check-ups fill out their paperwork online and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration agility and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex slow-moving industry and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
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