Senior Applied Learning Associate
Job Description
For other positions, some roles may be based outside of our Denver office (as stated in the Job Title). Roles based outside of our Denver office can sit in any of the following 28 states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
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- Nurture A Learner’s Mindset - using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
- Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives
- Be an Owner - holding self and others accountable to meet commitments
- Create Belonging - recognizing the value that different perspectives and cultures bring to our company
Guild is hiring a Senior Applied Learning Associate to play a central role in Guild’s mission by helping to build and maintain operations supporting our Healthcare partners. In this role, you’ll play a key role in driving and optimizing existing operations to enable learners to complete their required hands-on/clinical program requirements. In collaboration with numerous cross-functional partners (Employer Services, Learning Marketplace, Product, and more!), you will work to ensure Guild’s Healthcare offering is built for scale. The Applied Learning team is specifically focused on supporting programs that have hands-on requirements. Using a mix of strategic analysis, customer success and member feedback, the team supports internal and external partners to build sustainable applied learning operations.
You’ll be great in this role if you are a detailed project manager, have a curiosity about analysis, and want to tackle fun and ambitious problems.
As a Senior Applied Learning Associate you will:
- Build a deep knowledge base of current program operations and student experience touchpoints.
- Analyze outcomes and current processes to find opportunities for operational improvements.Â
- Manage projects to improve and optimize ongoing academic partner and program operations post-launch, with a focus on internal efficiency, scalability, and student experience.
- Collaborate with internal team members to resolve operational, academic and student-related issues in a timely manner, and build systems that enable our team to do so at scale.
- Build and maintain strong cross-functional and accountable relationships with Learning Marketplace teams, Student Experience, Marketplace Enablement, Product, Employer Partnerships, and more.
- Document current internal process and student journey, using data analysis, program feedback from internal and external partners, and industry takeaways to understand program difficulties (ex: operational inefficiencies/gaps, poor student experience).
- Assist with the development of internal- and external-facing resources, including presentations, training, reference materials, and general communications.
- Assess data quality from learning partners and collaborate with internal data teams to deliver learner data to employer partners, enabling them to support applied learning operations at scale
You are a strong fit for this role if you have:
Required Competencies
- 3+ years of total experience in operations, project management, or similar analytical roles.
- Strong program development and project management skills.
- Excellent written and oral presentation skills with the ability to synthesize information and deliver strong story-telling.
- Ability to execute quickly with high attention to detail to critical operations, processes, and dependencies in a fast-paced, dynamic environment.
- Knowledge and understanding of how to develop strong trust-based partnerships - balancing confidence, humility, and diplomacy at senior levels.
- Experience engaging cross-functionally with a broad range of internal and external partners.
Preferred Competencies
- Bonus points for Healthcare experience!
- The curiosity to constantly ask questions and experience using analytical approaches to develop, measure and evolve processes - never settling for “good enough”.
- Strong work ethic and independence, with a high degree of motivation to learn and iterate.
We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $70,000-$85,000, as well as company stock options. We are committed to providing opportunities that align with our larger company strategy of Career Mobility. We believe that skills are transferable and value candidates that have a passion for our mission and a learner’s mindset. If you don’t have 100% of the qualifications but can see yourself doing a great job, we invite you to apply.
At Guild, we unlock the talent and economic potential of America’s workforce for employees and their companies. We partner with the nation’s largest employers—including Walmart, Chipotle, Discover, Hilton, Macy’s, Target, and The Walt Disney Company—to create cultures of opportunity that help them attract and retain top talent, while building the workforce of the future from within. By using our proprietary Career Opportunity Platform to develop education and learning programs that work in the real-world, thousands of employees at those companies have gained the skills, knowledge, and guidance they need to build a brighter future for themselves and their families—all without paying for tuition or career services on their own.Â
Guild is female-founded and a certified B Corp. The company has been named to the TIME100 Most Influential Companies of 2022 list, CNBC Disruptor50 list three years in a row, Inc. Best Led Companies list, Fast Co. World Changing Ideas list and the B Lab Best for the World list among many others.Â
Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits:
- Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
- Access to a 401k to help save for the future
- Open vacation policy for employees to rest and recharge
- 8 days of fully-paid sick leave, to take the time to heal and or recover
- Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
- Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
- Education benefits and tuition assistance to help your future development and growth
Guild requires COVID-19 vaccines for all employees and guests attending Guild events or entering Guild offices. As of February 1, 2022, we will be expanding our in-person vaccination requirement to include booster shots. We will be using both Clear’s Digital Vaccine Card and state-sponsored vaccine passports to verify proof of vaccine. Accommodations or exceptions fcan be requested for medical or religious reasons.Â
PRIVACY NOTICE
I understand that I am applying for employment with Guild Education and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may also use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment. Guild will treat my information in accordance with Guild’s Privacy Policy.
I have reviewed and agree to Guild’s Privacy Policy as well as the privacy policies of the third-party service providers used by Guild associated with the application process.
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Date Posted
12/28/2022
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