Senior Commercial Product Manager

Senior Commercial Product Manager

The Senior Commercial Product Manager owns the commercial lifecycle of one or two products or premium features from incubation of new ideas through support costs and customer adoption. This position works with internal and external business partners to help define and document the product requirements needed to create world-class order invoice-to-cash products. The Senior Commercial Product Manager collaborates with development and engineering leads to define requirements, design detailed functionality, and advocate the development process through to implementation. This position is responsible for delivering business objectives through successful go to market and utilization. The Senior Commercial Product Manager is an expert with Software-as-a-Service (SaaS) solutions and target markets, and uses knowledge to facilitate profitable growth of their product portfolio. 

What You'll Do:

• Act as a subject matter expert for product, serve as a liaison between the revenue side of the business and the product team 
• Ensure the prioritized backlog is maintained so each successive sprint can be planned clearly and efficiently 
• Evaluate new feature enhancement requests and ideas, based on market demand, ROI and client impact 
• Manage all aspects of the product scorecard; track relevant KPIs based on business objectives 
• Provide transparency on results and planning through accurate and automated reporting 
• Provide clients with the appropriate guidance and direction with regards to roadmap priority; identify and leverage clients to assist with developing new functionality and solutions 
• Work in partnership with sales to ensure proper education on the value statements of the product; act as a product liaison across teams as needed 
• Collaborate with development and engineering leads during product development as needed 
• Review monthly prospect win loss reports with product marketing and assist with developing the strategy surrounding Go-To-Market (GTM) initiatives 
• Lead the yearly planning baseline; define tradeoffs, benefits and impact of work 
• Recognize the drivers for financial health of the product portfolio; account for tradeoffs and present options 
• Process accountability regarding cadence and product ceremonies/deliverables 
• Manage a higher volume of large product initiatives within a defined period, ensuring a successful build outcome 
• Act as a mentor and coach for other product managers 

What You'll Bring to the Team:

• Bachelor degree in Computer Science, MIS, Business or a related field (or equivalent experience)
• 5-7+ years of relevant, previous product ownership experience across multiple companies
• Ability to successfully manage product backlog in a fast-paced, product-centric environment 
• Proven Experience in Go-To-Market (GTM)/Launch strategy 
• Experience in data driven solutioning 
• Strong understanding of market drivers and considerations, familiarity with Total Addressable Market (TAM), Ideal Customer Profile (ICP), Target Customer Profile (ICP) 
• Demonstrated understanding of cost and revenue drivers of software products 
• Ability to communicate effectively technically, as well as with senior leadership 
• Strong understanding of Agile methodology 
• Self-motivated with strong problem-solving skills 
• Ability to collaborate cross-functionally, and work well in a team-oriented environment
• Experience in SaaS, online payments, and software or product-centric business 
• Strong understanding of software solution design 
• Ability to plan for future strategy while maintaining the current delivery 
• Ability to lead release activities from analysis through to implementation 
• Ability to work directly with clients in user forum, round table, or customer outreach sessions 

The expected base salary range for this position is $115,000- $140,000 

Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.