Senior Contracts Manager

At Findhelp we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources follow them on their journey and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local state and national programs that serve every ZIP Code in the country from rural areas to major metropolitan centers. Findhelp is headquartered in Austin Texas and has been enabling healthcare government education and other organizations to connect people with the social care resources that serve them with privacy and security since 2010.

As a mission driven organization we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area we have helped millions of Seekers find food health housing and employment programs.

Job Overview:  The Senior Contracts Manager is responsible for managing the full contract administration workflow for stakeholders across the organization customers contractors suppliers and external entities of all types (including governmental entities and non-profits). This role oversees contract intake assigns requests to attorneys coordinates and supports contract redline exchanges tracks progress through negotiation and facilitates agreement execution using the company’s e-signature tool.

This position also plays a key role in improving contract management operations including supporting the evaluation and implementation of a new Contract Lifecycle Management (CLM) system assisting with vendor contract processes and developing scalable contracting workflows.

Responsibilities and Duties:

Contract Intake & Assignment

• Manage daily intake of contract review requests from various internal teams (mainly revenue teams but also vendor contracting hiring contractors etc.).
• Triage and assign matters to attorneys based on subject matter priority and established guidelines.
• Maintain visibility into all active requests and ensure timely routing and follow-through.

Contract Review Negotiation Signing and Storage 

• Serve as the primary point of contact for internal teammates during contract review cycles from intake all the way through signing.
• Coordinate redlines between internal counsel and internal approvers.
• Organize and update Jira tickets and confirming deals vs Hubspot (CRM deal desk) entries and track pending reviews to meet internal SLAs and customer deadlines.
• Ensure all negotiation steps are documented and communicated clearly to stakeholders.
• Prepare finalized agreements for signature using the company’s e-signature platform.
• Ensure correct routing signer accuracy and proper storage of executed documents.

Templates Processes & CLM Support

• Support maintenance of contract templates playbooks version control and documentation.
• Participate in selecting configuring and implementing a new CLM tool including workflow design and testing.
• Contribute to developing documenting and improving contracting processes to increase consistency and efficiency.

Cross-Functional Collaboration

• Partner closely with Sales RFP Legal and Other Relevant Departments to support smooth timely contracting and data reporting.
• Communicate status updates and requirements clearly to internal stakeholders.

Qualifications:

• 6+ years experience in contracts administration contracts management legal operations or related fields (preferably in the tech and/or healthcare and/or government contracting environments).
• Experience supporting contract workflows in SaaS technology government or regulated environments preferred (technology agreements social services healthcare and government entities).
• Strong working knowledge of contract review cycles redlining negotiation support and e-signature processes.
• Familiarity with contract management tools workflow systems or CLMs (evaluation or implementation experience is a plus).
• Proficient in using generative AI specifically Gemini to summarize information draft communications and enhance research efficiency. 
• Highly organized with strong attention to detail and the ability to manage multiple high-volume requests.
• Ability to triage prioritize and manage competing priorities with a high volume of tasks
• Proficiency with Apple Microsoft Office Google Suite Adobe and various e-signing systems; experience with HubSpot or JIRA is a plus.
• Excellent communication and collaboration skills.

We value being together : We believe being together enables stronger relationships collaboration and culture.

This position is in office and candidates must be located in Austin Texas.

Perks at Findhelp 

• 401k & equity grants
• Free food and onsite gym at our Austin HQ 
• Paid parental leave
• Competitive PTO & 10 paid holidays
• Comprehensive Medical Dental and Vision insurance with 100% company-paid coverage for employee only coverage
• Dog-friendly office in Austin HQ
• 24/7 access to telemedicine and counseling
• Book Purchasing Program

We’re building a diverse inclusive team

You’re welcome here. We want everyone to be able to easily connect to the help they need and we want our teams to reflect and represent our communities. It is our policy to recruit hire train and promote individuals as well as administer any and all Company policies without regard to age color disability ethnicity family or marital status gender identity or expression language national origin or ancestry physical and mental ability political affiliation race religion creed sexual orientation socio-economic status veteran status or any other protected class in accordance with applicable laws. Accommodations are available for applicants with disabilities.

Here are some of the ways we support our staff:

• Culture Committee 
• Leadership Development Training
• Paid Volunteering Time

What We Do

We’re powering a better social safety net. Building healthier and happier communities starts with supporting the whole person. That’s why Findhelp was founded in 2010: to connect all people in need to the programs that serve them with dignity and ease. Our software platform enables community organizations governments and businesses across industries to easily manage and coordinate care. From screening and closed-loop referrals to outcomes tracking and actionable health equity insights Findhelp is leading the modernization of the social safety net. For more information visit https://company.findhelp.com.

Why Work With Us

Our unique platform connects people to over half a million resources across the nation ensuring that support is accessible for everyone. Join us in our mission-driven culture to create meaningful change empowering individuals with the resources they need to thrive—all while prioritizing privacy and security.

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