Senior Data Analyst

The Analytics team at Flex is responsible for using data to provide visibility into business performance, deliver insights, and help drive Flex’s strategy. As a Senior Analyst, you’ll partner closely with teams & leadership across the organization to create analytics roadmaps, identify opportunities for growth, and drive a deeper understanding of our business.

What you’ll do:

• Drive impact via insights: As a resident expert of all things data at Flex, you’ll deliver business insights and illuminate trends that lead directly to operational and product improvements. You’ll directly contribute to shaping strategic decisions and driving business growth and customer engagement & satisfaction
• Define priorities: You’ll be a trusted thought-partner of our business stakeholders and relied on to determine the most impactful analytics projects
• Direct cross-departmental collaboration: You’ll work with departments across the company and connect the dots to optimize customer experience and business performance
• Democratize data: Support goal-setting across Flex by defining KPIs and setting OKR targets. You’ll create dashboards to monitor KPIs to ensure teams are making intelligent and informed decisions

What you’ll bring:

• 3+ years of analytics experience, with advanced SQL & BI tool (ideally Tableau) skills. DBT experience is a plus
• Ability to solve big-picture problems: You proactively identify areas of opportunity and analyses needed by the business
• Radical ownership: You’re a driver - you use your technical skills, business understanding, and stakeholder relationships to independently manage a large scope of work with high impact on business decisions
• Great communication skills: You can synthesize complex concepts and analyses into simple, digestible bullets than can be understood by anyone
• Comfort in uncertainty: You don’t mind spending time in the weeds turning raw data into insights. You aren’t afraid to ask questions and do the necessary research when presented with an open-ended question
• Boundless curiosity: You are always asking “why” and use data to answer those questions. You use those findings to make recommendations on how to best grow the business and help drive decision-making
• Passion for analytics: You are constantly looking for ways to utilize Tableau and advanced SQL to tackle complex business problems