Senior Deal Desk Analyst

The role of the Senior Deal Desk Analyst is to enable profitable revenue growth for the company. You will be part of the larger team working collaboratively across Field Sales, Commercial Legal, Order Management / Billing, Credit/Collections, Accounts Receivable, Technical Revenue Accounting, Finance and other internal teams to enable growth.  You will manage large / complex deal reviews and be a trusted advisor to Account Executives, Account Managers, and various senior field sales management.  We are a highly collaborative team who has a track record of providing outstanding support to the field sales team and other internal teams across the organization to support our company’s growth and scaling efforts.

• Drive and influence comprehensive deal reviews for large, complex deals
• Actively participate in the sales strategy to support revenue objectives
• Partner with sales and finance management, legal, order operations, and revenue on recommendations and options for deal structure and deal closure
• Advise customer contract negotiations; including pricing/discount structure, discount recapture / price uplift, renewal terms, and all commercial contract clauses
• Maintain current knowledge of product offerings, pricing promotions, and market/competitive intelligence
• Provide sales guidance on elements of a “good deal” using competitive insights and historical pricing in similar deals
• Develop and/or contribute to process improvement and control governance
• Actively participate and deliver projects, sales training and related initiatives from management as requested
• Provide regular process improvement/best practice input to finance leadership
• Own internal activities on key deals (structuring, problem-solving and support/approvals)

• 4+ years in a deal desk, finance, business analysis, sales ops, and/or direct sales role reviewing and analyzing complex deals
• 2+ years experience working within in a Enterprise, SaaS, or tech tech company
• Excellent communication (verbal and written), strong interpersonal skills and should be comfortable working across geographies
• Be comfortable with asserting your position in deal analysis and resulting deal structure
• Experience in assessing multiple business and financial factors to make complex judgment calls
• Ability to work cross-functionally across various business units, adapt quickly and prioritize requests
• Strength in process documentation, presentation and training
• Strong technical understanding of CRM (Ideally Salesforce), CPQ and Excel

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share ownership and the success of our company
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
• Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
• Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!
• Use your physical fitness budget to get away from your desk and support your physical wellness
• Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!