Senior Director, Product Management

What You'll Do

• Lead a team of 5+ PMs in the US; drive consistent product planning, releases, and best practices through your strong mentorship of the team
• Take full ownership of the top product roadmap priorities for the company and deliver reliably on your commitments
• Maintain a roadmap that is valuable to customers, innovative, and differentiated; translate business strategy into a product roadmap, articulating trade-offs and business cases for new features through data-driven prioritization and deep understanding of business needs
• Understand the MDR domain and trends deeply; nurture relationships with internal and external counterparts, experts, and thought leaders
• Work closely with peers in Product Security, Engineering , Product Marketing, Sales, Customer Success and more on planning and execution for highly scalable and efficient production systems
• Translate problems and opportunities into actionable user stories through frequent interaction with customers. You will define and frame those problems for your team. 
• Develop and adhere to a disciplined product development process, ensuring key milestones are met. Drive product insights, roadmap prioritization, and resource allocation. Ensure continued focus on long-term innovation.
• Manage your roadmap: prioritize opportunities from a wide range of inputs, understand and prioritize the work so your team is working on the most impactful items
• Collaborate with your peers in Engineering to prioritize and deliver enhancements
• Constantly evaluate if your product is meeting the needs of your customers, solving their problems, and delivering on the business opportunity. You use qualitative, quantitative, techniques with customer interviews and experimentation.
• Work closely with cross-functional leaders, other product leaders, and strategic areas around the company to gain buy-in, forge partnerships, and build enthusiasm for the product vision.
• Develop product requirements incorporating feedback and input from customers, partners and in-house teams on product strategy and finding ways to expand product market reach
• Develop an understanding of various customer profiles by speaking frequently with customers, prospects, and others to explore work styles and identify pain points, translating them into enhancements
• Partner with Product Marketing to help define go-to-market strategy & messaging, assist with product positioning, benefits, and target personas

What You'll Bring

• 10 + years of experience product management or parallel discipline; experience building SaaS products and shipping products as a Product Manager in an agile/scrum/kanban environment
• Broad understanding of information security market and emerging technologies; specific experience with EDR/MDR technologies is a big plus
• A successful track record managing complex technical products and ambiguity; providing clarity and breaking complex problems into impactful and measurable plans for your team
• Strong experience with customer discovery, design, and early access programs
• A passion for delighting customers
• You are technically proficient and will be able to work directly with senior engineers to get their buy in
• You are excellent at verbal and written communication skills and use it to articulate the vision, drive clarity and influence at all levels including team members, stakeholders, execs, partners and customers
• You have the fluidity to act as an individual contributor and produce substantive deliverables
• Proactively solve issues and act as a single point of contact / subject matter expert across assigned scope
• Adept at understanding and curious about new technologies, systems, and tools
• Demonstrated experience in assessing talent, handling performance and making tough decisions
• Excellent project management, organizational design, and execution planning