Senior Director, Solutions Engineering

Summary: Onbe is looking to add a Senior Director, Solutions engineering to develop and maintain expertise of our capabilities and platforms, communicating their benefits and winning the confidence of our potential clients' technology and product teams. This highly collaborative role will be externally facing at times. It will be a technical representative of our product team while aiding the organization in standing up deals and generating revenue!

Responsibilities

• Be responsible for Onbe’s Solution Engineer function; establish processes, procedures, and documentation protocols to facilitate team member success.
• Partners with Product Management & Growth team leaders; drives the feedback loop that crafts the product roadmap.
• Refines Onbe’s position in particular segments or use cases.
• Partners with Implementation leadership to ensure success as customers integrate, go live, and ramp.
• Sets critical metrics to measure and ensure team success.
• Supports sales & account executives in closing complex new business.
• Partners internally to ensure proposed solutions are compliant, supported, and complete.
• Contributes to sales presentations, workflow/data modeling, and solution design to ensure prospects fully grasp the value of Onbe’s platform, and how to consume it.
• Leads discovery sessions with prospects to uncover needs & requirements; identifies products to address business problems & delivers value.
• Develops & maintains knowledge across Onbe’s capabilities & platforms, expertly communicates their benefits, and wins the trust of the product & technology teams of potential customers.
• Demonstrates our product's capabilities & articulates differentiators; relates technical information to technical & non-technical buyers.
• Documents solutions & engages internal teams to ensure successful implementation; support sales team members to move deals through the pipeline & recognize new revenue as efficiently as possible.
• Develops easy-to-consume documentation & drives improvements in the toolkits that help explain Onbe’s products & services to sales executives & prospects.
• Contributes to RFPs by ensuring the outlined solution meets compliance, is operationally supported, and is completed.
• Solicits/logs prospect feedback; uses your vantage point to spot trends and emerging customer needs.

Qualifications

• 8+ years in solution engineering, technical sales, implementation, or similar relevant roles.
• 5+ years leading & developing teams.
• Advanced understanding of business analysis techniques and processes.
• Familiarity with business software systems.
• Excellent communication, documentation & interpersonal skills.
• Ability to present ideas in a clean, user-friendly way; experience with Visio or similar diagramming tools.
• Attention to detail.

The base salary range for this position is budgeted for $147,780 to $189,000 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of proven experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.