Senior Email Marketing Specialist (Cox Business)

• Execute email campaigns and communications within established timelines including national and local acquisition campaigns product notifications customer communications and special projects
• Customize tailor and edit email creative ensuring content accuracy and alignment with campaign strategy
• Provide hands-on HTML support to build edit and troubleshoot email templates and HTML/CSS code
• Leverage dynamic content capabilities within email programs to create personalized targeted messaging that improves engagement and overall campaign performance
• Influence and contribute to the direction of the email marketing program including template design personalization strategies content development and mobile optimization
• Manage and prioritize a high volume of email campaigns with strong project management discipline ensuring deadlines are consistently met
• Execute multi-channel campaigns within marketing platforms including email direct mail SMS and digital channels
• Provide input on process improvements campaign strategies promotions and A/B testing opportunities
• Monitor email performance and channel KPIs identifying trends and making recommendations to optimize campaign effectiveness
• Serve as a liaison with external vendors and internal cross-functional partners to ensure seamless execution
• Review campaign counts targeting and performance metrics to validate accuracy and proactively identify issues
• Proofread all messaging and manage templates graphics and seed lists to ensure quality and consistency
• Perform final quality assurance checks on creative targeting and list selection to ensure campaigns meet approved guidelines and are delivered on time

• Bachelor's degree in in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or in lieu of a degree eight years of experience in a related field will be considered.

• Strong knowledge of HTML coding and experience deploying email campaigns within a multi-channel marketing platform (e.g. Adobe Campaign Salesforce Marketing Cloud)
• Strong proficiency with Microsoft Office applications including Word Excel and PowerPoint
• Demonstrated project management skills with the ability to manage multiple priorities and deadlines
• Expertise in an email automation platform (e.g. Pardot Marketo Eloqua)
• Experience leveraging dynamic content and building emails using HTML/CSS without reliance on WYSIWYG editors
• Proven email campaign execution experience with the ability to multitask and operate in a fast-paced environment
• Strong interpersonal leadership presentation and stakeholder management skills with the ability to collaborate effectively across teams

• Experience leveraging dynamic content within email marketing programs
• Knowledge of Salesforce marketing applications including Marketing Cloud
• Familiarity with Salesforce CRM platforms
• Ability to work independently while managing multiple campaigns competing priorities and deadlines
• Experience within the telecommunications industry

What We Do

For well over a century Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898 our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries as well as in new ventures in agriculture cleantech digital media and more. As a privately-held family-owned business we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth amazing benefits and work-life balance at the forefront. Our mission our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Why Work With Us

At our core Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance live well and achieve your career goals even as they change over time.

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