The Technical Productions Lead oversees event production activities providing technical expertise in AV equipment and collaborating with stakeholders to enhance hybrid events aligned with strategic goals.

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices making transactions secure simple smart and accessible. Our technology and innovation partnerships and networks combine to deliver a unique set of products and services that help people businesses and governments realize their greatest potential.
Title and Summary
Senior Enterprise Operations Engineer - Technical Productions Lead
Overview
The Mastercard Technical Production Services team is looking for a Technical Productions Lead. The Technical Production Lead is responsible for technical and operational aspects of Mastercard's Hybrid Events & Meetings. Leveraging their extensive technical knowledge innovative technologies and a variety of platforms. They will work with stakeholders to design produce and execute events that are aligned with the company's strategic goals and objectives. With the current rise in hybrid events and meetings you will be a key contributor to a dynamic Employee Digital Experience team focused on enabling engaging and empowering our colleagues globally.
Role • Collaborate and advise internal and external partners to provide technical oversite of all stages of event planning and execution. • Provide specialized in-depth knowledge on the technical aspects of event production including AV equipment streaming encoders web-conferencing platforms and video content creation. • Serve as technical team lead during preparation and implementation of an event. • Provide consultation and advice to enable the best possible experiences. • Help to maximize project budgets by actively seeking out value alternatives and/or efficiencies without sacrificing quality. • Assist with event documentation including equipment lists signal flows strategic workflows CADs diagrams and production timelines. • Define rehearsal schedules create technical run-of-show and physical execution of AV system(s) during events. • Analyze event data feedback and surveys to produce reports that identify an event's technology performance. • Highlight individual successes priorities for improvement and after-action items that enhance future experiences. • Execute and run production equipment at times to contribute to the events tech needs. • Drive the adoption and continuous improvement of Mastercard's production technology and identify additional strategic opportunities.
All About You • Bachelor's degrees specialized technology certifications or equivalent hands-on industry experience recommended.• Experience in event production and/or project management. • Excellent communication and interpersonal skills with all levels of the enterprise. • Fluent in Zoom MS Teams MS Visio Newtek NDI Vimeo Barco Event Master VMIX Tri Caster Adobe Premier CAD Vimeo. • Proficient in IP networking including routing and streaming protocols (SIP H.323 H.264). • Proficient with editing software such as Adobe Premier Photoshop Illustrator etc. • Ability to work collaboratively with cross-functional teams. • Analytically minded self-motivated individual with strong business acumen. • Willing to travel 40% of the time to other offices (including our NYC Tech Hub).
Mastercard is a merit-based inclusive equal opportunity employer that considers applicants without regard to gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada if you require accommodations or assistance to complete the online application process or during the recruitment process please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets information and networks comes with an inherent risk to the organization and therefore it is expected that every person working for or on behalf of Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors including but not limited to location job-related knowledge skills and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical prescription drug dental vision disability life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time 25 days of vacation time and 5 personal days pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Purchase New York: $110000 - $187000 USD