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Model this offer in the calculatorJob description
At Justworks you’ll enjoy a welcoming and casual environment great benefits wellness program offerings company retreats and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive entrepreneurial environment are interested in building something meaningful and having fun while doing it we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values which are reflected in our product and in our team.
Our Values
If this sounds like you you’ll fit right in.
As a designer you understand that experience goes beyond interface and that design value lies in the resulting decisions. You design integrated systems from digital products to operational workflows and organizational structures. A collaborative systems thinker you ensure experiences are user-centered resilient and aligned with business needs.
You thrive on complex challenges with diverse stakeholders synthesizing competing inputs into actionable design direction and guiding others to simple elegant solutions. You excel at finding hidden insights and patterns across organizational siloes using design practice to translate thinking into conceptual models that align and spur action. Your work is grounded in empathy for users attention to detail and a commitment to delivering practical outcomes that help users make informed choices.
About the RoleJustworks is seeking a Senior Experience Designer to join our Internal Experiences Design team. This team is responsible for the experiences that bridge our product service and operations together.
This role requires deep collaboration with peers in Engineering Product Management Data Research and Compliance as well as close partnership with stakeholders in Operations Customer Success Sales Finance and Underwriting.
In this role you’ll help to enable and create experiences for Justworks seller service and operational layers in order to elevate the overall customer experience.
Your Success ProfileWhat You Will Work On- Advocate for Justworks users and champion operational simplicity across all touchpoints; balancing UX concerns with business goals technological constraints and broader company strategy.
- Collaborate closely with partners in Product Engineering Research and Data to define scope and align on user and business goals.
- Participate in discovery efforts and leverage insights to frame design problems and translate them into actionable solutions.
- Partner with peers in other design teams to extend and adapt systems where necessary.
- Help guide and support less-experienced designers contributing to shared efforts.
- Perform other duties as assigned.
As a Senior Experience Designer how results are achieved is as important as the results themselves. Success in this role is anchored in the following competencies:
- Customer Focus: Advocate for user needs and balance these with business constraints grounding design in insights and data.
- Systems thinking: Design across connected steps and decisions rather than isolated features.
- Craft excellence: Deliver high-quality polished work that aligns with the Justworks brand and design system guidelines.
- Collaboration: Work closely with partners in Engineering Product Data and Research to shape and deliver solutions.
- Communication: Use artifacts and storytelling to build shared understanding and guide team decisions.
- Adaptability: Stay grounded in user needs while flexing approaches to meet evolving context or constraints.
In addition all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener treat people respectfully and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information understand other perspectives and consider new possibilities. You’re curious ask open questions and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed earnest and dive in to get the job done well with a positive attitude.
- Integrity - Simply put do what you say and say what you'll do. You’re honest and forthright have a strong moral compass and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: “Everything should be made as simple as possible but no simpler.”
Prior Experience
- 5+ years of professional experience in designing for complex integrated human/software service delivery ideally in human resources healthcare insurance benefits or related domains.
- Strong collaboration experience working as part of a cross-functional team collaborating fluidly with engineers product managers researchers data scientists and others.
- Ability to visually model complex information structures and use these models to communicate complex ideas reveal insights and align non-design audiences to a problem/solution space.
- Practical understanding of how qualitative and quantitative research and data inform product and design decisions.
- Attention to detail and a refined sense of craft in visual design typography and brand expression.
- Fluency in Figma and other common design tools.
Portfolio
- A portfolio of case studies demonstrating experience leading complex product design efforts including clear problem framing collaboration processes final solutions and measurable outcomes.
The base wage range for this position based in our New York City Office is targeted at $166000.00 to $214000.00 per year.
Actual compensation is based on multiple factors that are unique to each candidate including and not limited to skill set level of relevant experience and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy including all of the perks and benefits we are proud to offer our team members please visit Total Rewards @ Justworks.
Diversity At JustworksJustworks is committed to maintaining a workplace where diversity of identity culture and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work our people and our product drives creativity and innovation entrepreneurial leadership and integrity competitiveness and collaboration throughout our business and in the market. We depend on our differences to make our team stronger our workplace more dynamic and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital or familial status disability pregnancy gender identity or expression veteran status genetic information or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs as well as for other covered reasons consistent with applicable federal state and local laws. If you're in need of a reasonable accommodation please reach out to us at [email protected]. Your comfort and success matter to us and we're here to ensure an inclusive experience.
Our DEIB Report
Skills Required
- 5+ years of professional experience designing for complex integrated human/software service delivery
- Experience designing in human resources healthcare insurance benefits or related domains
- Strong collaboration experience working as part of a cross-functional team with engineers product managers researchers and data scientists
- Ability to visually model complex information structures and communicate problem/solution spaces to non-design audiences
- Practical understanding of how qualitative and quantitative research and data inform product and design decisions
- Attention to detail and refined craft in visual design typography and brand expression
- Fluency in Figma
- Portfolio of case studies demonstrating leadership on complex product design efforts with measurable outcomes
- Experience guiding and supporting less-experienced designers
Justworks Compensation & Benefits Highlights
- Healthcare Strength—Access to major‑carrier medical dental and vision plans is available on PEO Plus and presented/managed in one platform with clear guidance on eligibility and renewals. PEO Plus also layers in support elements like COBRA administration and integrated resources that enhance day‑to‑day healthcare value.
- Retirement Support—A multiple‑employer 401(k) through Empower is offered on PEO Plus simplifying setup and payroll integration. Options for employer matching are referenced helping round out core financial protections for employees.
- Wellbeing & Lifestyle Benefits—Wellbeing resources such as Talkspace/Headspace One Medical membership and a complimentary Peloton App One membership add meaningful non‑medical value. Commuter benefits and fertility/family‑building support via Kindbody further extend lifestyle coverage.
Justworks Insights
What We Do
Justworks is a cloud-based software platform that takes the busyness out of growing a business and alleviates the unknown. We've combined a simple platform and exceptional 24/7 customer service to help entrepreneurs and businesses grow with confidence by giving them access to corporate-level benefits automated payroll HR tools and compliance support— all in one place.
Why Work With Us
We're building a world in which starting running and joining a growing business is an accessible option for all. If you want to work in an entrepreneurial environment build something meaningful and have fun while doing it join us.
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Justworks Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Hybrid roles are based in NYC Mexico City London Tampa or Toronto and some roles are fully remote.
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