Job Description
At Definitive Healthcare (NASDAQ: DH) we're passionate about turning data analytics and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets opportunities and people-paving the way for smarter decisions and greater impact.
Headquartered just outside of Boston Massachusetts Definitive Healthcare operates across North America Europe and India supporting a growing global client base of more than 2400 customers since our founding in 2011.
We're also a great place to work. In 2024 and 2025 we earned multiple workplace honors including Built In's 100 Best Places to Work in Boston (both years) a Stevie Bronze Award for Great Employers and recognition as a Great Place to Work in India.
We foster a collaborative inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection education and inclusion.
About the Role
We are looking for an experienced and versatile Infrastructure Engineer to join our team. This is a broad hands-on role for someone who is comfortable operating across the modern infrastructure stack - spanning cloud platforms virtualization systems administration automation and network engineering.
This role replaces a traditional network-only function and reflects how we think about infrastructure today: as an interconnected discipline where networking computing security and automation are inseparable. You will be a key contributor to the reliability scalability and security of our platforms and a go-to escalation point for complex infrastructure challenges.
What You'll Do
Cloud & Hybrid Infrastructure
- Support the maintenance of both on prem and cloud infrastructure across AWS Azure or GCP including compute storage networking and identity services
- Manage and optimize hybrid connectivity between on-premises environments and cloud platforms (VPN ExpressRoute/Direct Connect Transit Gateway)
- Govern infrastructure as code (IaC) using tools such as Terraform or Pulumi ensuring environments are reproducible and version-controlled
Networking
- Participate in ongoing management of network infrastructure including routers switches firewalls and load balancers
- Manage and troubleshoot LAN/WAN SD-WAN VPN BGP/OSPF and VLAN environments
- Administer DNS DHCP and IP address management (IPAM) across hybrid environments
- Review and enforce network security policies firewall rules and segmentation strategies in collaboration with the security team
Systems & Virtualization
- Administer virtualized environments (VMware vSphere Hyper-V or equivalent) and container platforms (Kubernetes Docker)
- Manage server operating systems at scale across Linux (RHEL/Ubuntu) and Windows Server
Monitoring Reliability & Security
- Maintain observability tooling including infrastructure monitoring alerting and log aggregation (e.g. Datadog Prometheus/Grafana Splunk or similar)
- Participate in an on-call rotation for infrastructure-level incidents driving timely resolution and thorough post-incident reviews
- Contribute to backup disaster recovery and business continuity planning and testing
- Partner with the security team on vulnerability management patching cadences and hardening standards
Automation & Continuous Improvement
- Identify and drive automation opportunities to reduce toil and improve consistency across the infrastructure estate
- Contribute to capacity planning and infrastructure roadmap discussions
- Mentor P1/P2 engineers and share knowledge through internal documentation and team sessions
What You'll Bring
Experience & Skills
- 4-7 years of experience in infrastructure network engineering or a related discipline
- Strong networking fundamentals and hands-on experience with enterprise network platforms (Cisco Juniper Palo Alto Fortinet or similar)
- Proven experience with at least one major cloud platform (AWS Azure or GCP) - ideally with a cloud associate-level certification or equivalent practical experience
- Experience managing Linux and Windows Server environments in production
- Familiarity with containerization concepts and platforms (Docker Kubernetes)
- Experience with monitoring and observability tooling in a production environment
- Strong troubleshooting skills across network compute and storage layers
- Comfortable working in an on-call capacity for infrastructure incidents
Nice to Have
- Working knowledge of infrastructure as code and configuration management tools (Terraform Ansible or similar)
- Experience with SD-WAN platforms (e.g. Meraki Viptela/Cisco SDWAN VMware VeloCloud)
- Scripting proficiency in Python Bash or PowerShell for automation
- Exposure to DevOps practices and CI/CD pipelines
- Experience in a zero-trust network architecture project
- Relevant certifications: CCNA/CCNP AWS Solutions Architect Azure Administrator (AZ-104) CKA or equivalent
Compensation and Benefits
The salary range for this position is $115000 - $173000 per year which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience skills and qualifications.
Depending on the position employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package including medical dental and vision coverage unlimited paid time off and participation in the company's 401(k) plan with employer contribution.
Why we love Definitive and why you will too!
- Industry leading products
- Work hard and have fun doing it
- Incredibly fast growth means limitless opportunity
- Flexible and dynamic culture
- Work alongside some of the most talented and dedicated teammates
- Definitive Cares our community service group gives all of us a chance to give back
- Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
"Great Work atmosphere great work life balance excellent company to work for amazing top notch product incredible customer service lots of tools to help you succeed."
-Business Development Manager
"Great team. Amazing growth. Employees are treated very well."
-Research Analyst
"I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there."
-Profile Analyst
If you don't fit all of these qualifications but believe you're still a great fit feel free to apply and tell us why in your cover letter.
If you are a California Colorado New York City or Washington resident and this role is a remote role you can receive additional information about the compensation and benefits for this role which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race color religion age gender gender identity sexual orientation or any other status. If you're interested in working in a fast growing exciting working environment - we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @definitivehc.com email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication please contact [email protected] to verify your status in the application process.
Skills Required
- 4-7 years of experience in infrastructure network engineering or a related discipline
- Strong networking fundamentals and hands-on experience with enterprise network platforms (Cisco Juniper Palo Alto Fortinet)
- Proven experience with at least one major cloud platform (AWS Azure or GCP)
- Cloud associate-level certification or equivalent practical experience
- Experience managing hybrid connectivity (VPN ExpressRoute Direct Connect Transit Gateway)
- Administer virtualized environments (VMware vSphere Hyper-V)
- Experience managing Linux (RHEL/Ubuntu) and Windows Server environments in production
- Familiarity with containerization concepts and platforms (Docker Kubernetes)
- Experience with monitoring and observability tooling in production (Datadog Prometheus/Grafana Splunk or similar)
- Administer DNS DHCP and IP address management (IPAM) across hybrid environments
- Strong troubleshooting skills across network compute and storage layers
- Comfortable working in an on-call rotation for infrastructure incidents
- Working knowledge of infrastructure as code and configuration management tools (Terraform Ansible Pulumi)
- Experience with SD-WAN platforms (Meraki Viptela/Cisco SDWAN VMware VeloCloud)
- Scripting proficiency in Python Bash or PowerShell for automation
- Exposure to DevOps practices and CI/CD pipelines
- Experience in a zero-trust network architecture project
- Relevant certifications: CCNA/CCNP AWS Solutions Architect Azure Administrator (AZ-104) CKA
What the Team is Saying
Definitive Healthcare Compensation & Benefits Highlights
- Healthcare Strength—Employee-only medical premiums are paid in full in the U.S. with multiple plan options and HSA/FSA access. Health coverage is described as strong alongside wellness resources.
- Leave & Time Off Breadth—Unlimited PTO is provided with encouraged summer half‑day Fridays in the U.S. Time‑off options cover both open‑ended vacation and seasonal flexibility.
- Parental & Family Support—Paid parental leave has been expanded alongside family medical leave fertility benefits and access to a mother’s room. Affinity groups for working parents provide additional community support.
Definitive Healthcare Insights
What We Do
We’re a healthcare technology company that provides industry-leading intelligence on the healthcare provider market. Why do we do it? Because understanding provider landscapes identifying opportunities and reaching the right points of contact can be difficult to do in a constantly changing market. But it doesn’t have to be. Our comprehensive data platform reduces market complexity and streamlines physician and facility insights. Our experienced team is here to help your organization turn those insights into acceleration—whether it’s advancing your go-to-market strategy or closing a new deal.We make healthcare actionable and accessible for our industry partners. How do we do it? We collect proprietary research secondary research and third-party data and organize all of this into a searchable user-friendly platform.Since 2011 we’ve partnered with 9 of the top 10 pharmaceutical biotechnology and medical device companies. In that same period we’ve also partnered with 7 of the top 10 healthcare IT firms and over 2500 of the top healthcare providers healthcare staffing companies and consulting firms.
Why Work With Us
We will never stop improving the product we’ve worked so hard to develop for our customers. We’re thinking beyond simply providing more information; we’re building a solution designed to help users derive insights so their businesses can operate at a rapid pace. We are a collaborative and high energy environment with tons of opportunity for growth.
Gallery
Definitive Healthcare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Explore More
Date Posted
07/12/2026
Views
0