Senior Integration Partner Manager

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

The Role

Deputy is seeking a dynamic and experienced Senior Integration Partner Manager to join our Partnerships team. This role will be instrumental in developing, managing, and scaling our product partnerships strategy, with a focus on integrations.

This individual will be located in the Pacific (PT) time zone and will work closely with the Product Management Office (PMO) and be measured on partnership-related KPIs. This role is crucial for managing and scaling Deputy's product partnerships, particularly focusing on integrations and long-tail ISV partners. The position will involve navigating inbound requests, creating playbooks, and serving as an internal advocate for partner and revenue teams needs. 

By hiring for this role, Deputy aims to improve its ability to manage and grow its product partnerships ecosystem, ensuring that integrations are effectively developed, launched, and maintained. This role will be instrumental in supporting integration partners and driving improvements based on partner and customer feedback.

Responsibilities

• Develop and execute product partnerships strategy aligned with Deputy's overall business objectives.
• Build business cases for new integrations that support the company's growth strategy. Influence the product roadmap based on impact. 
• Manage long-tail ISV partners and navigate inbound partnership requests.
• Create and implement playbooks for partner onboarding and integration processes.
• Serve as the primary point of contact for all integration partners, supporting the broader partnerships team.
• Own and improve integration enablement and resources, ensuring they remain up-to-date and comprehensive.
• Advocate for partner needs internally, working closely with product teams to drive improvements based on partner and customer feedback.
• Create custom partnership collateral and decks as needed.
• Conduct initial calls with potential partners, guiding them through the entire integration process.
• Stay close to existing integrations, gathering feedback and driving continuous improvement.
• Work alongside Partner Marketing to:
• Build and execute our merge.dev (Ipaas) strategy
• Grow referrals from our “Advocate Program” using Partnerstack (PRM).

Qualifications

• 5+ years of proven experience in product partnerships or similar roles with a SaaS company.
• Strong understanding of API integrations and technical partnerships.
• Excellent communication, collaboration and relationship-building skills.
• Ability to work cross-functionally with product engineering, sales and marketing teams.
• Experience in creating and implementing partnership playbooks and processes.
• Analytical mindset with the ability to track and report on partnership KPIs.
• Familiarity with partnership management tools and CRM systems.

Employee Perks

- Ownership in the company via Share Options

- Company match 401k plan

- Comprehensive health benefits

- Commuter reimbursement program

- Flexible remote-first work policy

- Company wide development and coaching

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

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