Senior Lead, DTC Commercial Planning & Strategy

· Remote

Location

Remote

Type

Full Time

Job Description

WHOOPJobs
Senior Lead DTC Commercial Planning & Strategy

Senior Lead DTC Commercial Planning & Strategy

Posted Yesterday
Easy Apply
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Boston MA USA
Hybrid
Senior level
Fitness • Hardware • Healthtech • Sports • Wearables
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The Role
Lead commercial planning forecasting and operating cadence for WHOOP's DTC business. Partner cross-functionally to build revenue plans analyze performance prioritize investments drive strategy-to-execution initiatives and present data-driven business reviews to senior leadership. Continuously improve forecasting methodologies and operational tools.
Summary Generated by Built In

At WHOOP we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

WHOOP is hiring a Senior Lead DTC Commercial Planning & Strategy to drive the commercial operating rhythm and revenue forecasting for the Direct-to-Consumer business. This role will serve as a key partner across Growth Performance Marketing Finance Supply Chain and Marketing Analytics to build out the commercial operating system of the DTC business (planning forecasting performance management prioritization and executive reporting). The ideal candidate combines strategic thinking with operational excellence using data and cross-functional influence to translate ambitious goals into measurable business outcomes.

RESPONSIBILITIES:

  • Own the commercial planning and forecasting process for the DTC business developing annual quarterly and monthly revenue plans that align cross-functional teams around key growth initiatives and company objectives.

  • Partner with Growth Marketing Marketing Analytics Finance and Supply Chain leaders to evaluate business performance identify opportunities and prioritize strategic investments that maximize revenue and member growth.

  • Develop and present business reviews by translating complex quantitative analyses and qualitative insights into compelling data-driven narratives that clearly communicate DTC performance key risks opportunities and strategic recommendations to senior leadership.

  • Lead the DTC business operating cadence including business reviews forecasting executive updates and performance reporting ensuring leaders have clear visibility into priorities risks and opportunities.

  • Develop actionable insights through quantitative analysis customer trends and market dynamics to inform commercial strategy pricing promotional planning and go-to-market decisions.

  • Drive cross-functional initiatives from strategy through execution aligning stakeholders resolving ambiguity and ensuring accountability for key deliverables across multiple teams.

  • Continuously improve commercial planning processes decision-making frameworks forecasting methodologies and operational tools to increase organizational effectiveness and scalability.

QUALIFICATIONS:

  • 8+ years of experience in strategy commercial planning business operations consulting finance or related functions with meaningful experience supporting high-growth consumer technology or subscription businesses.

  • Demonstrated ability to develop business strategy while driving operational execution across complex cross-functional organizations.

  • Exceptional analytical and financial modeling skills with experience using data to influence executive decision-making and prioritize business investments.

  • Proven experience leading planning processes forecasting business reviews or commercial operating cadences with senior stakeholders.

  • Strong executive communication and presentation skills with the ability to distill complex analyses into clear recommendations for diverse audiences.

  • Highly organized with exceptional project management skills and the ability to manage multiple strategic initiatives simultaneously in a fast-paced environment.

  • Experience influencing cross-functional teams without direct authority building strong partnerships through collaboration credibility and thoughtful leadership.

  • Strong commitment to embracing and leveraging AI tools in day-to-day tasks ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Skills Required

  • 8+ years of experience in strategy commercial planning business operations consulting finance or related functions supporting high-growth consumer technology or subscription businesses
  • Demonstrated ability to develop business strategy while driving operational execution across complex cross-functional organizations
  • Exceptional analytical and financial modeling skills with experience using data to influence executive decision-making
  • Proven experience leading planning processes forecasting business reviews or commercial operating cadences with senior stakeholders
  • Strong executive communication and presentation skills able to distill complex analyses into clear recommendations
  • Highly organized with exceptional project management skills and ability to manage multiple strategic initiatives
  • Experience influencing cross-functional teams without direct authority and building strong partnerships
  • Strong commitment to embracing and leveraging AI tools in day-to-day tasks

What the Team is Saying

Josh
Manan Dedhia
Anahis

WHOOP Compensation & Benefits Highlights

  • Parental & Family SupportParental leave is described as generous with an additional transition period to support return-to-work. Feedback suggests this policy stands out within the overall package.
  • Wellbeing & Lifestyle BenefitsWellness stipends free WHOOP memberships (including a giftable one) a sleep-performance cash incentive daily meals and access to onsite gym and recovery tools create a lifestyle-oriented offering. Feedback suggests these perks meaningfully enhance the total rewards experience beyond base pay.
  • Equity Value & AccessibilityEquity participation and stock option eligibility are highlighted and ownership is portrayed as rewarding as the company grows. Feedback suggests this sense of ownership positively influences perceptions of compensation.

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The Company
HQ: Boston MA
500 Employees
Year Founded: 2012

What We Do

At WHOOP we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.

Why Work With Us

At WHOOP we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.


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WHOOP Offices

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Employees engage in a combination of remote and on-site work.

Typical time on-site: 4 days a week
HQBoston MA
Limerick Limerick V94 4D83 Ireland
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Date Posted

07/08/2026

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