Senior Lifecycle Specialist, Workers Compensation

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Lifecycle Specialist, Workers Compensation based in United States.

This is an exciting opportunity for an experienced workers’ compensation professional to play a key role in supporting compliant and efficient employment operations across a rapidly evolving global environment. The position combines insurance expertise, regulatory oversight, and stakeholder management to ensure seamless workers’ compensation administration and an outstanding client experience. Working within a highly collaborative and remote-first team, you will partner with carriers, state agencies, clients, and internal teams to optimize processes, maintain compliance, and drive operational excellence. This role offers significant exposure to cross-functional initiatives, innovative technologies, and continuous improvement efforts that directly contribute to scalable growth and customer success. If you thrive in a fast-paced environment and enjoy solving complex challenges while delivering measurable impact, this role offers an excellent platform for career development.

• Manage and strengthen relationships with workers’ compensation insurance carriers, state agencies, and key external stakeholders to support day-to-day operations and service delivery.
• Support insurance program renewals, ensuring timely submissions, accurate documentation, and effective coordination to achieve competitive pricing and favorable outcomes.
• Monitor premium trends, identify cost-saving opportunities, and contribute to strategies that balance profitability, competitiveness, and client satisfaction.
• Act as a liaison between clients and insurers, helping resolve complex workers’ compensation matters and supporting claims management processes from start to finish.
• Maintain accurate records of policies, certificates, claims documentation, and regulatory reporting requirements.
• Collaborate with product, operations, and client service teams to improve workflows, enhance customer experiences, and increase operational efficiency.
• Stay informed on federal and state workers’ compensation regulations, ensuring ongoing compliance across multiple jurisdictions.
• Leverage technology and AI-enabled tools to streamline documentation, reporting, compliance monitoring, and administrative processes.
• Support cross-functional initiatives that promote scalability, data integrity, process consistency, and high-quality service delivery.

Requirements

• Demonstrated experience in workers’ compensation insurance operations within a U.S.-based Professional Employer Organization (PEO) environment.
• Strong knowledge of workers’ compensation compliance requirements, insurance carrier relationships, and regulatory frameworks across multiple states.
• Experience supporting carrier management activities, insurance renewals, claims administration, and premium management initiatives.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving capabilities, attention to detail, and analytical thinking.
• Exceptional written and verbal communication skills, with the ability to build productive relationships across internal and external stakeholders.
• Experience utilizing AI-powered tools or technology solutions to improve workers’ compensation workflows, reporting, compliance monitoring, or claims processes.
• Ability to work independently, make informed decisions, and adapt to changing business needs and regulatory developments.
• Comfortable working in a fully remote and highly collaborative environment.
• Fluency in English is required; additional language skills are considered an asset.

Benefits

• Competitive annual salary ranging from $93,450 – $103,850 USD, depending on experience, skills, location, and market factors.
• Fully remote work environment with the flexibility to work from anywhere.
• Flexible working hours within an asynchronous work culture.
• Flexible paid time off policy.
• 16 weeks of paid parental leave.
• Mental health and wellbeing support services.
• Equity participation through stock options.
• Dedicated learning and professional development budget.
• Home office allowance and company-provided IT equipment.
• Budget for local coworking spaces and in-person team gatherings.
• Opportunities for internal mobility, career growth, and international collaboration.
• Inclusive, diverse, and globally distributed work environment focused on innovation and employee success.