Senior Manager, Provider Experience Strategy
Job Description
Team: Product
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Manager, Provider Experience Strategy in United States.
This strategic leadership role is designed for a driven professional passionate about improving the healthcare provider experience through operational excellence, data-driven decision-making, and cross-functional collaboration. You will lead high-impact initiatives that enhance provider engagement, streamline workflows, and support scalable healthcare operations in a fast-paced, technology-enabled environment. Working closely with leadership and multidisciplinary teams, you’ll oversee complex programs from strategy through execution while helping shape long-term operational priorities. This position offers strong visibility across the organization and the opportunity to influence enterprise-wide initiatives that directly impact healthcare delivery and provider satisfaction. Ideal candidates thrive in dynamic settings, bring a strong sense of ownership, and are motivated by solving complex operational challenges. This is a remote opportunity offering flexibility, growth potential, and meaningful impact within the healthcare industry.
Accountabilities:
- Lead the development and execution of strategic initiatives focused on improving provider experience, operational performance, and cross-functional collaboration.
- Manage complex programs and enterprise-level projects from planning through implementation, ensuring alignment with timelines, objectives, and stakeholder expectations.
- Analyze operational data, identify trends and root causes, and implement solutions that drive measurable improvements in performance and efficiency.
- Build and optimize workflows, processes, and operating models to support scalable provider-focused programs and initiatives.
- Partner with leadership, product, operations, and technology teams to align priorities, improve execution, and support organizational goals.
- Facilitate stakeholder engagement, consensus-building, and communication across multiple departments and leadership levels.
- Mentor and support team members when applicable, contributing to a collaborative and high-performing work environment.
- Ensure compliance with healthcare regulations, internal policies, and organizational standards across all initiatives.
- 6+ years of experience in strategy, operations, program management, or related functions.
- Prior experience within healthcare environments such as health insurance, healthcare systems, or healthcare consulting.
- 4+ years of experience leading product, program, or operational initiatives with cross-functional teams.
- Strong analytical and problem-solving skills with the ability to leverage data and metrics to drive operational improvements.
- Demonstrated success managing enterprise-wide projects, including planning, execution, stakeholder management, and process optimization.
- Experience collaborating with technology and product teams to develop scalable operational solutions.
- Strong understanding of U.S. healthcare and provider ecosystem dynamics is highly preferred.
- Excellent communication, organizational, leadership, and stakeholder management skills.
- Bachelor’s degree required; Master’s degree, PMP certification, or program management certifications are considered a plus.
- Competitive base salary ranging from $134,136 to $176,053 annually
- Annual performance bonus eligibility
- Remote work flexibility within approved U.S. locations
- Unlimited vacation program
- Medical, dental, and vision insurance
- Paid parental leave and paid sick time
- 401(k) retirement plan participation
- Life and disability insurance coverage
- Wellness benefits and reimbursements
- 11 paid holidays annually
- Opportunities for career growth and professional development within a mission-driven environment.
Requirements:
Benefits:
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Date Posted
05/20/2026
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