Senior Manager, Release and Reliability

NS1 is looking for a Senior Manager, Release and Reliability to join NS1 Engineering in the Global Infrastructure organization. This remote role will work with a fast-growing and talented team distributed across multiple continents.

The internet and applications powering our world depend on NS1. Billions of people connect to work, school, entertainment, and healthcare, and stay informed because of our innovative technology. NS1 helps customers connect applications and audiences with more than 800 clients across the globe, including Dropbox, Fox, Salesforce, LinkedIn, and eBay, and is backed by investments from Energy Impact Partners, Dell Technologies Capital, Cisco Investments, and GGV Capital.

You will be a main intersection point across the business at NS1, facilitating collaboration between engineering and other core teams. You will work closely with engineering leadership to design and enact necessary change as the company evolves.

• Directly manage the Release and Reliability team, with a primary responsibility to manage the growth and performance of your team members.
• Implement and evolve effective continuous integration and DevOps practices.
• Coordinate build and test frameworks with both the Product Engineering and Infrastructure teams.
• Be responsible for the software release process and successful delivery of product artifacts.
• Build a culture of feedback between teams and peers.
• Nurture an environment on your team that aligns with NS1’s core values and supports a space for technical expertise and excellent engineering.

• At least 5 years of people management experience for technical teams with demonstrated experience mentoring, growing and promoting individuals on a team.
• Substantial experience (hands-on or direct management of team) with modern CI/CD and monolithic build systems, including experience planning and executing successful migration to modern CI/CD. 
• Considerable experience managing observability systems (hands-on or direct management of team).
• Strong familiarity with modern SRE concepts
• Experience maintaining Jenkins pipeline
• Overwhelming passion for building appropriate, reliable automation.
• Strong verbal and written communication skills. Demonstrated comfort with remote communication culture. 
• Resourceful, creative, pragmatic, empathetic, efficient and curious.
• Willingness and ability to cover on-call rotation if needed by the team. 

• Extra kudos for:
• Experience managing multiple, global teams.
• Experience with containers and microservices.
• Internet infrastructure domain experience, including system administration
• Experience with multiple cloud, managed and colo providers. 

We’re a fast-growing, well-funded startup based in the heart of New York City’s Financial District with offices and team members around the world. Working at NS1, you’ll come to understand our team is unique, both in and out of the workplace. We have PhDs, musicians, artists, and athletes working side by side, dedicated to delivering first class products. We’re hardworking, but we're also a compassionate group. We understand that outside of NS1 is a world that places demands on our time. Our leadership team is dedicated to open and honest communication and we continuously strive to foster a culture of transparency, flexibility, and creativity. We were chosen as one of BuiltinNYC’s Top 50 Startups to watch in 2019 and closed our $40M Series D in July 2020.

For all employees, we offer:

• Competitive compensation, including new hire and recurring stock options 
• Flexible hours, time off and work from home options (even prior to COVID-19!)
• Choice of laptop and supplemental allowance for workstation accessories
• In house wellness programming and education
• Access to employee-led affinity and social awareness groups
• “Funtivities” calendar - employees can participate in culture building workplace activities ranging from happy hours, holiday events and special interest activities 
• Quarterly giving campaign to charities and social causes

In addition to the above, we offer US Employees:

• Medical, dental, and vision benefits
• Unlimited vacation time with a mandatory minimum utilized each year
• 401k through Betterment
• Commuter benefits (which we’ll use even more often once we return to the office!)
• An outstanding parental leave policy of up to 18 weeks (12 of which can be consecutive)

NS1 champions diversity - we welcome and employ people regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.