Senior Manager, Revenue Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Revenue Operations based in Canada.

This role is an opportunity to lead revenue operations strategy within a fast-growing SaaS environment.
You will help scale go-to-market operations by optimizing systems, processes, and data-driven decision-making.
Working closely with Sales, Customer Success, Marketing, Finance, and Product teams, you will drive operational excellence across the customer lifecycle.
You will lead a team of revenue operations professionals while building scalable infrastructure for future growth.
The position combines strategic thinking with hands-on execution, giving you the opportunity to influence business performance at a high level.
If you enjoy solving complex operational challenges and creating measurable impact, this role offers a unique opportunity to shape a growing organization.

As the Senior Manager, Revenue Operations, you will own the operational foundation that enables revenue growth, efficiency, and scalability. You will partner with executive stakeholders and cross-functional teams to improve processes, systems, analytics, and overall go-to-market performance.

• Develop and execute the Revenue Operations roadmap in alignment with business objectives and growth priorities.
• Identify operational challenges and implement scalable solutions to improve efficiency, forecasting accuracy, and revenue performance.
• Act as a strategic advisor to Sales, Customer Success, Marketing, and Finance leaders.
• Design, optimize, and standardize go-to-market processes across lead management, sales cycles, onboarding, renewals, and expansion.
• Lead initiatives that improve productivity, reduce manual work, and enhance customer and employee experiences.
• Own and optimize the revenue technology ecosystem, including CRM platforms, automation tools, integrations, permissions, workflows, and vendor relationships.
• Evaluate emerging technologies and AI-powered solutions to increase operational efficiency and scalability.
• Build executive dashboards, KPI reporting frameworks, and business intelligence solutions to support strategic decision-making.
• Monitor key revenue metrics such as pipeline health, conversion rates, forecast accuracy, sales velocity, retention, and productivity.
• Establish strong data governance practices to improve CRM hygiene, reporting accuracy, and operational consistency.
• Create documentation, playbooks, and processes that support long-term scalability.
• Lead, mentor, and develop a high-performing Revenue Operations team while driving accountability and continuous improvement.
• Manage cross-functional projects from discovery through implementation, including stakeholder alignment and change management.

Requirements:

The ideal candidate combines strong Revenue Operations expertise, leadership experience, analytical capabilities, and the ability to thrive in a dynamic scaling environment.

• 5+ years of experience in Revenue Operations, Sales Operations, or Go-To-Market Operations within a high-growth B2B SaaS organization.
• 4+ years of experience managing and developing high-performing teams.
• Strong expertise in CRM administration and optimization, particularly HubSpot Sales Hub and Marketing Hub.
• Proven experience designing scalable processes across Sales, Customer Success, Marketing, and revenue teams.
• Strong understanding of SaaS business models, subscription metrics, and recurring revenue operations.
• Experience building executive dashboards, KPI reporting, and data-driven insights.
• Ability to manage multiple integrated GTM systems, automation platforms, and technology workflows.
• Strong analytical and problem-solving skills, with the ability to translate business challenges into operational solutions.
• Excellent project management, process improvement, and change management capabilities.
• Exceptional communication skills with the ability to influence stakeholders at all levels.
• Comfortable operating in a fast-paced, ambiguous, and growth-oriented startup environment.

Additional experience that would be valuable:

• HubSpot certifications.
• Experience supporting both Product-Led Growth (PLG) and Sales-Led Growth (SLG) strategies.
• Familiarity with AI-powered Revenue Operations tools.
• Experience with automation platforms such as Zapier, Make, or Workato.
• Knowledge of SQL, BI tools, data platforms, or analytics solutions such as Sigma or Snowflake.
• Experience integrating GTM technologies and APIs.
• Familiarity with tools such as Stripe, Gong, Aircall, Guru, Zendesk, and Asana.
• Experience partnering with Finance teams on forecasting and planning.

Benefits:

• Competitive compensation range of $130,000 - $155,000 CAD, depending on experience, seniority, and demonstrated impact.
• Remote-first culture with flexibility to work from home.
• Employer-paid healthcare and dental benefits in Canada.
• Employer-supported retirement savings programs, including RRSP matching.
• Generous parental leave policy.
• Flexible paid time off.
• Mandatory paid time off during the first week of employment.
• Monthly company-wide “laundry days” with one Friday off per month.
• Company-wide paid shutdown between Christmas and New Year’s.
• Annual company retreat focused on team building and connection.
• Learning and development opportunities to support career growth.
• Home office setup stipend.
• Internet and phone allowance.
• Weekly Friday paydays.