Senior Manager Strategy & Operations

The role & impact

Xero's Strategy & Operations team partners across the business to shape long term direction drive critical decision making and translate strategy into execution. We're looking for a Senior Manager Strategy & Operations to lead Xero's internal AI transformation and deliver high impact strategic programs across the business - someone who moves comfortably between big picture thinking and hands on delivery.

As an individual contributor you'll scope opportunities build business cases and drive design and implementation across some of Xero's most consequential AI initiatives connecting the dots between company wide efforts so they add up to something cohesive. You'll coordinate across technical and non-technical stakeholders close alignment gaps and keep momentum going - all while building the credibility and influence to get things done without relying on authority.

The team & how they connect

The team sits at the centre of how Xero plans and executes designing the systems that help other teams do their best work. They partner closely with leaders across the business to structure ambiguous problems into clear recommendations then stay close to delivery to make sure those recommendations land. It's a small tight knit group that works collaboratively across functions.

Initially the role will focus on

• Leading strategic work streams supporting Xero's internal AI transformation from scoping through to stabilization and adoption

• Translating AI ambitions into clear scope requirements and delivery plans with measurable outcomes

• Structuring ambiguous business problems into sharp questions and well reasoned recommendations for senior audiences

• Building business cases and bringing commercial judgement to trade offs and investment decisions

Where and how you can work

This role is based in San Mateo California working in a hybrid model that combines in office collaboration with the flexibility to work from home. Our boost days bring the team together in person for connection and collaborative work with the rest of the week flexible to suit how you work best.

Here are some of the things we're looking for for this role

• Experience at top-tier consulting firm highly preferred; or comparable experience in strategy operations transformation and/or related roles within a global technology or SaaS environment.

• You've led complex multi stakeholder programs end to end from problem definition through to delivery

• Structured rigorous thinking comes naturally to you and you can frame ambiguous problems into credible analyses and clear recommendations

• You bring a background in operating model and technology transformation along with experience and/or aptitude in AI strategy or AI enabled ways of working

• You model an AI builder mindset for reimagining workflows actively building your own AI fluency and rapidly experimenting

• Strong financial and commercial acumen underpins how you build and interrogate business cases

• Your written and verbal communication is polished and precise with deliverables that rarely need heavy editing

• You enjoy developing others whether that's mentoring giving candid feedback or building team capability

Apply even if your experience isn't a perfect match! At Xero we hire based on your skills passion and the unique perspective you can bring to enhance our culture and team.

Compensation & Total Rewards

At Xero we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component we look at your compensation through a holistic lens that includes equity performance incentives and world-class benefits.

The expected base salary range for this role in:

• California: 181000 - 226200 USD

Individual pay is determined by various factors including geography level of experience and the specific skills you bring to the role.

In addition to base pay Xero’s roles are eligible for the following forms of variable compensation:

• Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level and company performance.

• Comprehensive Benefits: Medical dental vision 401(k) match and 21 days PTO 10 days of Wellbeing leave 5 days of Xtra Leave 1 volunteer day 12 paid holidays paid parental leave. Further information included on our Xero Perks page.

Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business their advisors and communities around the world. Xero minimises tedious admin by automating routine tasks delivers valuable insights when needed and brings together business data trusted advisors and powerful apps in one intuitive platform. By alleviating pain points Xero empowers small business owners to supercharge their business simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities globally. Our team of energised forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

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