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Model this offer in the calculatorJob description
This role is located in Somerville MA - We are a hybrid work environment and are in the office 3+ days/per week.
Tulip the leader in AI-native frontline operations is helping companies around the world equip their workforce with composable connected apps leading to higher quality work improved efficiency and end-to-end traceability across operations. Tulip's cloud-native no-code platform powered by embedded AI is driving the digital transformation of industrial environments through composable human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.
A spinoff out of MIT Tulip is headquartered in Somerville MA with offices in Germany Hungary Singapore and Israel. Tulip has been recognized as a World Economic Forum Global Innovator a 2024 Deloitte Technology Fast award winner one of Energage's Top Workplaces USA and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."
About YouYou've seen the challenges of day-to-day manufacturing operations firsthand — the inefficiencies the untapped potential and everything in between. You believe technology should make people's jobs better not harder and you're energized by the challenge of making that happen. You're humble curious and just as comfortable presenting to a C-suite executive as you are walking a production line. You thrive in fast-moving environments take ownership of what you build and genuinely care about the customers you work with.
What skills or experience do I need?- 3-5+ years of experience in manufacturing operations technology or a related field with demonstrated customer-facing project leadership
- Experienced in Operations Technology including MES ERP or similar systems; architecting and implementation experience is a strong plus
- Experienced in system and device integration in the manufacturing industry
- Proven track record leading Lean Manufacturing or continuous improvement initiatives; ability to walk a shop floor and identify opportunities
- Strong project management organization and communication skills — written and verbal — with experience managing enterprise-level engagements
- 25% travel expected within North America
- BS in Engineering or similar field
- Partner with customers to deeply understand their operational challenges goals and success criteria — supporting solution architecture for their specific processes
- Work side-by-side with customers and partners to develop configure and implement Tulip solutions
- Support delivery of enterprise-level customer projects from kickoff through delivery ensuring on-time high-quality outcomes
- Build and maintain trusted relationships across customer organizations from the shop floor to the C-suite
- Provide ongoing technical support to customers diagnosing issues and driving resolution with urgency and care
- Leverage knowledge of OT/IT systems (MES ERP device integration) to guide customers through complex implementation decisions
- Serve as a consistent voice of the customer internally — surfacing insights patterns and feedback to Product and Engineering teams
- Contribute to the development and improvement of internal processes playbooks and delivery frameworks
- Account Executives
- Customer Success Managers
- PreSales Engineering
- Product Management & Engineering
- Professional Services Team
We know even great candidates experience imposter syndrome. Even if you don't match every requirement applying gives you the opportunity to be considered.
We're building a strong diverse team that values hard work families and personal well-being. Benefits of working with us include:
- Direct impact on product and culture
- Company equity
- Competitive benefits package including Health Dental Vision Short-term Disability Long-term Disability Life Insurance AD&D FSA Commuter Benefits Parental Leave and 401(K)
- Flexible work schedule and unlimited vacation policy
- Virtual company events and happy hours
- Fitness subsidies
- Dog-friendly office
We are an equal opportunity employer. At Tulip we celebrate all. Qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status. Help us build an inclusive community that will transform frontline operations.
The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted actual compensation will be determined depending on multiple factors including job-related knowledge & skills experience business needs geographical location market compensation data and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $90000 - $130000 per year.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws ensuring all personal candidate information is handled securely and ethically.
Skills Required
- 3-5+ years of experience in manufacturing operations technology or a related field with customer-facing project leadership
- Experience with Operations Technology such as MES and ERP systems
- Architecting and implementation experience with OT systems
- Experience in system and device integration in the manufacturing industry
- Proven track record leading Lean Manufacturing or continuous improvement initiatives
- Strong project management organization and communication skills with enterprise-level engagement experience
- BS in Engineering or similar field
What the Team is Saying
Tulip Compensation & Benefits Highlights
- Healthcare Strength—Medical dental and vision coverage sit alongside disability life insurance and HRA/HSA options with multiple medical plan choices described. Employer-paid medical premiums for employees and significant contributions for families underscore the depth of coverage.
- Affordable Benefits—Employer funding of medical premiums meaningfully lowers premium costs for employees and dependents. Additional monetary supports such as HSA/FSA contributions commuter benefits and fitness subsidies further enhance affordability.
- Leave & Time Off Breadth—Unlimited PTO with flexible work practices is highlighted alongside paid holidays/sick and wellness days in public benefit summaries. Parental leave is included and supported by return‑to‑work programs.
Tulip Insights
What We Do
Tulip the leader in frontline operations is helping companies around the world equip their workforce with connected apps leading to higher quality work improved efficiency and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity capturing and analyzing real-time data and continuous improvement.
Why Work With Us
We’re building a strong diverse team that values hard work families and personal well-being. Help us build an inclusive community that will transform frontline operations.
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Tulip Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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