Senior Oracle EBS Techno-Functional - TIER III support (REMOTE)

Senior Oracle EBS Techno-Functional - TIER III support (REMOTE)

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: None

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

We are seeking an Oracle EBS Techno - Functional Consultant to support a Marine Corps Oracle E-Business Suite (EBS) based logistics system that provides functions including asset visibility, supply, maintenance, readiness, task organization, request tracking, and financial information. The desired candidate will work as part of an Enterprise Service Desk - Service Improvement team to process user assistance tickets that require in-depth functional and some technical knowledge and expertise of Oracle E-Business Suite (EBS) (see Application list and associated familiarity level required below). Additionally, will support the identification, analysis and resolution of issues and errors through development of reports, PL/SQL Query and Update scripts, documentation, etc.

GCSS-MC is an extraordinarily large, complex, and highly customized ERP

The GCSS-MC footprint includes:

• Licensed or shared use of one hundred, seven (107) Oracle Applications
• forty-five (45) active, commonly in-use Applications
• over one-hundred eighty (180) Custom work products (RICE)
• about eighty (80) other Installation Manuals, Application Configuration Guides, Security guides, & Technical Architecture SOPs

What You'll Get to Do:

• Possesses in-depth Functional and some Technical knowledge and expertise of Oracle E-Business Suite (EBS) in Forty-six (46) standard Oracle Applications and over 180 RICE Work Products
• Provide capability to support critical outage analysis, investigation, and resolution within a two-hour window, 24/7 when on call, on a rotating schedule.
• Provide capability to support routine operational requirements in evenings, through 8:00 PM Eastern.
• Provide capability to support Application Build deployment tasks on weekends and holidays, given 24 hours advance notice.
• Provides technical and functional expertise in incorporating new solutions to the business, resolve issues efficiently, reduce repetitive tasks and support users performing mission critical business functions.
• Provide technical assistance and solution delivery to Program Management Office, Product Owners, and Managers for new SQL Query requests.
• Triage, troubleshoot, and correctly route Oracle application issues transferred to TIER III.
• Create Change Requests as necessary for interim and/or permanent solution as applicable solution.
• Troubleshoot technical and functional issues and provide solutions through configurations and setup changes as and when appropriately authorized.
• Establish and build process management procedures and create/update SOP for work arounds when required and authorized.
• Review Technical Design Documents and code to understand and gain knowledge about the functionalities of different RICECPW components.
• Apply functional builds to pre-production and production instances during cutover.
• Run proactive SQL scripts to identify and resolve production issues.
• Advanced diagnostics, analysis and troubleshoot of EBS workflow issue in pre-production and production environment.
• Provide technical support as requested for audit readiness and evaluating internal control processes.
• Contribute evaluating the Oracle ERP solution for compliance with applicable federal laws, regulations, and policies.
• Contribute risk assessments to identify potential DoD Agency risks and mitigation strategies.
• Create, update, maintain and end-date in GCSS-MC per IA direction via Remedy WO or Incident

You'll Bring These Qualifications:

• Current, active Security+ certification or equivalent or ability to obtain active Security+ certification or equivalent within 2 months of joining team.
• Ability to obtain and maintain an Interim Secret Clearance.
• The successful candidate will have varying levels of knowledge and experience with Oracle standard Applications (below), as well as a deep technical and functional knowledge of most of the RICE WPs

Advanced, in-depth Techno-Functional knowledge and experience in:

Service Application Implementation

Applications BIS Report Manager

Inventory Field Service

Service Contracts Shipping Execution

CRM Foundation Bills of Material

Installed Base XXMC Custom Applications

User Management (both FND and UMX)

Day-to-day, working Techno-Functional knowledge and experience in:

Application Object Library System Administration

Assets Purchasing

Customer Care Depot Repair

Spares Management Common Modules-AK

Order Management Transportation Execution

Field Service/Laptop Asset Tracking

Web Applications Desktop Integrator

Oracle E-Business Suite Diagnostics

Basic or foundational working Techno-Functional knowledge and experience in:

General Ledger Alert

XML Gateway Oracle iProcurement

Payables Quality

Projects Warehouse Management

Contracts Core Public Sector Financials

Federal Financials Mobile Application Foundation

Field Service/Palm XML Publisher

Subledger Accounting Advanced Pricing

Human Resources Applications DBA

Oracle Business Intelligence Enterprise Edition (OBIEE)

These Qualifications Would be Nice to Have:

• Bachelor's degree in Logistics and Supply Chain Management, Computer Science, or equivalent experience
• Experience in Marine Corps / DoD supply and maintenance processes
• Experience investigating, researching, and resolving production issues and performing Root Cause Analysis
• Experience in requirements analysis, solution design, configurations, testing, documentation
• Excellent written and oral communication skills
• Ability to adapt to changing business processes, technologies, and environments.
• Expertise in Marine Corps / DoD supply and maintenance processes
• PL/SQL Development experience and skills
• Basic or Foundational level comprehension of Operations Interface, System Administration, and Data Base Administration functions

What We Can Offer You:

- We've been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.

- For over 60 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: The proposed salary range for this position is $86,200-$176,600. There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. Employment benefits include health and wellness programs, income protection, paid leave and, life insurance, retirement and savings.