Senior Platform Engineer

Standard Template Labs is an AI-native startup reimagining the future of IT Service and Configuration Management. Backed by leading investors we're leveraging AI to transform how enterprises manage and engage with their IT ecosystems.

About the Role

We are currently looking to add Platform Engineers to our team with at least 5 years of experience building and scaling large-scale multi-cloud infrastructure. You’ll ensure our platform is reliable secure and performant from day one.

Responsibilities

• Design build and operate core infrastructure (Kubernetes containers CI/CD networking)

• Own deployment pipelines and automation to accelerate developer productivity

• Implement monitoring alerting and SRE practices using Datadog to achieve high availability and reliability

• Partner with product engineers to optimize workloads across APIs data pipelines and AI inference services

• Ensure scalability security and resilience for a SaaS platform used by large enterprise customers

• Build with security and compliance (SOC 2 ISO 27001) in mind from the start

• Continuously improve performance scalability and cost efficiency of cloud infrastructure

• Contribute to internal tooling documentation and best practices for infrastructure

Qualifications

• Experience: 5+ years as a Platform Infrastructure or DevOps Engineer in SaaS environments serving large enterprise customers.

• Languages/Tools: Strong in Python Go or similar; proficient with Terraform Kubernetes and Docker.

• Multi-Cloud: Deep experience with AWS GCP or Azure.

• DevOps: Hands-on with CI/CD (GitHub Actions Argo or equivalent).

• Observability: Expert in Datadog (dashboards APM logging alerts SLOs).

• Mindset: Systems thinker automation-first thrives in high-velocity startup environments.

• Bonus: Background in AI/ML infrastructure or security engineering

What We Offer

• Build foundational product features for an AI-first enterprise platform

• The opportunity to take ownership of critical systems that scale to millions of users

• A culture that values craftsmanship autonomy and technical excellence

• Competitive compensation equity and benefits package

• Work from our Flatiron District Manhattan office where you’ll be side-by-side with the founding team in a supportive collaborative setting. Our team works on-site five days a week growing and building together and the location is easy to reach with plenty of public transportation options.

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws. The reasonably estimated yearly salary for this role at is: $160000—$230000 USD.

What We Do

We’re on a mission to reinvent IT Service Management from the ground up. In an industry dominated by outdated bloated tools we believe it’s time for a clean slate — modern efficient and built with the end-user in mind. Our goal is to create software that teams actually want to use — tools that accelerate productivity instead of slowing it down. With deep product expertise strong backing and a bold vision we’re building a next-generation ITSM platform designed for the way companies work today and tomorrow. No legacy baggage. No compromises. Just smart scalable high-performance software that redefines what IT service can be.

Why Work With Us

Backed by leading investors we're leveraging AI graph-based architecture and exceptional design to transform how enterprises manage and engage with their technology ecosystems.

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