Senior Product Designer

Design at Udemy
Udemy's designers guide our global learning solutions, from concept through delivery of the shipped product, making sure that our experiences are intuitive, accessible, and delightful. We work side-by-side with product managers, engineers, data scientists, UX researchers, and business stakeholders to collaboratively build world-class product experiences across all screens and devices for our diverse, international community. You'll be an instrumental part of the design and product teams, influencing our product roadmap, design process, and everything in between. We're a close-knit bunch who enjoy problem-solving and collaboration, and we share a serious commitment to delivering the best possible learning and teaching experiences. Udemy's culture encourages innovation, creativity, passion, and teamwork. We are driven by our mission: "To improve lives through learning."
About this role
As a senior designer on our subscriber experience, you'll play a key role in driving the adoption and ongoing engagement with our subscription products. Subscriptions power most of our learners' experiences today, and this work reflects a commitment to providing each subscriber with an effective, dynamic learning environment, tailored to their needs. This is fun and impactful work, leveraging search, recommendations, structured data and new learning modes to help learners reach the goals they've set, and inspire them to reach for new goals.
Here's what you will do:

• Craft a personal learning environment that reflects and advances the goals and interests of each learner
• Architect an experience that provides fast, easy access to Udemy's complex set of tools, features and offerings
• Spark serendipitous exploration, leveraging our powerful discovery platform to surface relevant content when it is most useful
• Reflect our learning principles every day in your work and in your work product
• Seek qualitative and quantitative data to inform hypotheses about how to improve the subscriber experience.
• Collaborate with your team's product manager, engineering lead and leadership to prioritize problems and opportunities
• Facilitate your teams effort to solve priority problems and opportunities through workshops and other ideation methods
• Drive the design process, taking solutions through multiple iterations and rounds of feedback with your team, stakeholders, the design group and the potential users.
• Validate solutions through research and customer feedback, evaluate and understand the impact, gaps and opportunities to improve.

We're excited to have you because you:

• 5+ Years of Product design / UX design experience.
• A portfolio of end-to-end product design work that showcases your involvement, from research and discovery to visual design and engineering implementation support, and demonstrates your ability to ship products that users love.
• Collaborated with Product Managers, Researchers and Engineers in your previous roles
• A toolbox of user centric design methods and a flair for visual design.

What we're looking for:

• You're an ambassador for design who brings diverse stakeholders together to align and work together to solve problems
• You're comfortable kicking-off abstract projects before goals and vision are fully defined and collaborate to define measurable milestones
• You facilitate ideation within your product area and champion the users while managing stakeholder input
• You regularly and clearly articulate your design process, key decisions, and the information and insights that informed your decisions
• You demonstrate expertise in your product area through mastery of best practices and knowledge of the competitive landscape
• You have mastery of hierarchy, white space, typography, composition, and demonstrate a refined aesthetic sensibility in your visual design work
• You know how to extract insight from successful and unsuccessful experiments, learn from your mistakes, and identify what you could do differently in the future

We're excited to say that this is a fully remote role with eligibility to work anywhere in the United States. While you will get together with your team on a semi-regular basis (monthly or quarterly, depending on the team), we want you to thrive wherever you work best!
If you just can't wait to learn more about Udemy (believe us, we get it!) and the incredible work that our teams are doing, here are a few more resources:
How Udemy Started [video]
Udemy on Glassdoor
Investor Overview
Colorado EPEWA Information
About Udemy
At Udemy, we're all about improving lives through the power of learning. We are a leading global learning company and one of the world's largest education platforms with more than 54 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. Talented people are everywhere, but opportunities can be hard to come by. That's why we're focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by empowering our learners, our instructors, and businesses around the world.
We are proud to be recognized for our world-class employee experience. Learn more about our Great Place to Work certification here and find out what it's like to work at Udemy on our blog .
Udemy is headquartered in San Francisco with global offices in the US, Turkey, Ireland, Australia, India, and Brazil. Learn more on our company page .
Information regarding data privacy is available within the Udemy Careers Privacy Notice .
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. We will consider for employment qualified applicants with arrest and conviction records.
Udemy Benefits:

• Eligibility: Regular, full-time employees are eligible for Udemy's benefit programs.
• Health Plans: Medical, dental, and vision coverage (100% coverage for employee-only).
• HSA/FSA/Commuter: Pre-tax savings/spending plans available; generous HSA employer contributions for those enrolled in the HDHP medical plan.
• Life/Disability: Employer-paid life insurance (supplemental available), in addition to short-term and long-term disability.
• Retirement: Access to 401(k) with annual employer contribution.
• Wellbeing: Corporate memberships for meditation and mindfulness, therapy and coaching, financial planning, primary care, tele-health, health advocacy, parent/newborn support, and employee discounts.
• Education: Free access to the entire course library on the Udemy and Udemy for Business platforms; annual stipend for external learning beginning at six months of employment.
• Charitable Matching Program: Employer match of monetary contributions to eligible nonprofits and charities that carry a 501(c)(3) tax status.
• Vacation: 15 days per year of Paid Time Off for hourly; flexible Discretionary Time Off for salaried.
• Parental Leave: 8 weeks of leave at 100% pay for parents who take time off from work following the date of birth, adoption, or foster placement beginning at six months of employment; this amount is in addition to pregnancy-disability benefits at 100% pay, if applicable.
• Holidays: 11 paid holidays throughout the year

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