Senior Product Manager, Experience

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

Nearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

As a member of the Experiences Product team, you will join a team that is customer-focused and passionate about improving the Human Interest experience for our clients. You’ll be building on strong product-market fit and business momentum to improve and expand our product offering. You’ll be part of a close-knit cross functional team that includes design, engineering, platform, sales, marketing, and client services to help build the next generation of Human Interest. 

What you get to do every day

• Drive planning and execution for your roadmap from inception to launch and iteration, clarifying scope, removing blockers, and anticipating risk via frequent, clear communication with our engineering, services and management teams while ensuring that we’re consistently exceeding the expectations of our customers 
• Collaborate closely with design and engineering at every stage of the product development lifecycle, from discovery through designs and testing, to actual writing of code and delivery.
• Write clear requirements documents, and unblock engineering teams to deliver high quality work on time
• Deeply understand the problems that you're tackling through research and regular interaction with customers and our operations teams; define and frame those problems for the team while understanding how to balance short and long term business, product, and customer outcomes.
• Identify opportunities for innovation, increased efficiencies, and impact

What you bring to the role

• At least 4+ years experience as a product manager, ideally in SaaS/B2B
• Proven record of building and delivering successful products while balancing speed and quality
• Proven ability to collaborate cross-functionally
• Ability to pull together a strong business case for a new product or feature using data, customer feedback, and business signals from sales and marketing.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Adeptness at articulating problems, and pulling back to explain why solving that problem is right for the business.
• Excellent written and oral communication skills.

Please feel free to apply to this position even if you do not meet 100% of the requirements listed above.

Why you will love working at Human Interest

Mission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.

Culture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession
• Long-term orientation
• Autonomous and accountable teams
• An escalating bar for talent and performance 
• Fundamental optimism 

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Compensation - The salary range target for the role seniority described in this job description is $160,000 - $175,000. Final offer amounts depend on multiple factors including candidate experience and expertise, geographic location, compensation/equity mix, and market data. This position may also be eligible for additional incentives such as equity awards, short-term incentives, or sales compensation.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Generous PTO and parental leave policies
• Lyra - Enhanced Mental Heath Support for Employees and dependents  
• Carrot - Fertility healthcare and family forming benefits
• Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; annual wellness stipend
• Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
• Fun online and regional events and celebrations and department and company offsites
• The vast majority of our positions can be 100% remote
  

About Human Interest: 

We’re a high-growth, Series D-funded company that’s changing the retirement industry. Named one of America’s Best Startup Employers by Forbes, one of the Best Places to Work by the San Francisco Business Times, and a Top Company by Y Combinator, we’ve raised $337M and are backed by leading investors, including TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

Human Interest employees must adhere to the Company’s security policies and Code of Ethics. 

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures