Senior Program Manager

Senior Program Manager

At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, true. Join us in our quest to democratize learning and help individuals unleash their edge. 

OVERVIEW:

The Strategic Program Manager is responsible for planning and delivery of strategic programs for one of the Skillsoft Enterprise Business Groups. You will partner and work closely with leaders across the organization to develop programs that support the organization's roadmap and strategic direction. You will be responsible for planning, organizing, and ensuring completion of programs on schedule and budget in pursuit of delivering business outcomes. The Strategic Program Manager will work across a variety of business and technical teams as needed to manage internal and vendor resources, schedules, financials, and scope. This also includes management of issues, risks and scope change requests to ensure successful and on-time project delivery. You will also contribute to process improvement initiatives as it relates to improving program delivery. The ideal candidate will thrive in a fast-paced environment where personal responsibility and open, direct, respectful communications are essential.

OPPORTUNITY HIGHLIGHTS:

• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
• Develop new programs to support strategic direction of the organization
• Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across various levels of leadership
• Develop a budget and operating plan for the program
• Develop an evaluation method to assess program strengths and identify areas for improvement
• Bring clarity to ambiguous requests
• Understand interdependencies between technology, operations and business needs
• Conduct comprehensive stakeholder analysis for complex strategic programs
• Navigate and understand motivations and needs of various internal partners and stakeholders
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Own program change management for program
• Coordinate with project managers across the organization to ensure alignment across all efforts related to the program
• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
• Development of implementation roadmap

SKILLS & QUALIFICATIONS:
Education:

• Bachelor's Degree (minimum) or higher preferred

Training Requirements (licenses, programs, or certificates):

• Agile, PMP, or any project methodology certifications are highly desired

Experience:

• Experience defining program requirements and using data and metrics to determine improvements
• 10+ years of experience delivering cross-functional projects
• 5+ years of experience in large- scale program management
• 5+ years of experience working cross functionally with tech and non-tech teams
• Strong knowledge and demonstrated experience managing medium- to large- scale programs
• Demonstrate ability to provide thought leadership for roadmap planning, organization, and project/process solutions
• Ability to direct
• Excellent experience in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
• Strong background with various project management and collaboration tools (MS Project, SharePoint, MS Teams, Service Now, JIRA, Confluence)
• Have extensive understanding of project and program management principles, methods and techniques
• Ability to handle multiple tasks concurrently with competing deadline
• Ability to work, collaborate, and motivate and lead a team to support deadlines
• Passionate about the client experience and customer facing needs
• Proven ability to work independently with limited supervision
• Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management

OUR VALUES:

WE ARE PASSIONATELY COMMITTED TO LEADERSHIP, LEARNING, AND SUCCESS. WE EMBRACE EVERY OPPORTUNITY TO SERVE OUR CUSTOMERS AND EACH OTHER AS:

• ONE TEAM
• OPEN AND RESPECTFUL
• CURIOUS
• AGILE
• TRUE

As a federal contractor, Skillsoft requires all team members working in the United States to be fully vaccinated against COVID-19. Additionally, any Skillsoft team member traveling to the United States for business will also need to be fully vaccinated against COVID-19.

MORE ABOUT SKILLSOFT:

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft partners to thousands of leading global organizations, including many Fortune 500 companies. The company features award-winning systems that support learning, performance and success including Skillsoft learning content and the Percipio intelligent learning experience platform.

Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.