Job Description
As the Client Success Manager you will be responsible for growing and retaining subscription revenue for Autotrader and Kelley Blue Book products and growing a portfolio of franchise and large independent automotive dealers. You will present creative solutions to help dealers reach their business objectives provide insights to automotive dealers regarding key business challenges and collaborate across Cox Auto sales teams to drive quality referrals. Your responsibilities will include building and cultivating relationships with automotive dealers assigned to your book of business.
What You'll Do:
- Meet/exceed revenue retention and referral goals.
- Manage Sales Pipeline and Forecasting.
- Maximize utilization of multiple sales enablement systems tools and analytics
- Ensure dealer expectations are exceeded
- Expand relationships with multiple decision makers at dealer clients to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a data-driven consultative assessment of their operational challenges and needs; own deepen and continually build the relationship with their dealers.
- Reinforce value proposition with content and data through monthly ROI business reviews
- Leverage qualitative and quantitative data including market insights to assist dealers in making educated business decisions
- Identify cross-sell and upsell opportunities within a portfolio of assigned accounts; Support sales partners from other business units to discover design and propose solutions to meet dealer objectives
- Advocate for assigned dealers during the implementation and onboarding of solutions
- Respond and route customer issues to the appropriate point of contact or business unit
What's In It For You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
- A competitive salary and top-notch bonus/incentive plans.
- A pro-sales culture that honors what salespeople (like you!) contribute to our success.
- Exceptional work-life balance flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare benefits with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Inclusive parental leave policies plus comprehensive fertility coverage and adoption assistance.
- Professional development and continuing education opportunities.
- Access to financial wellness/planning resources.
Check out all our benefits.
Who You Are:
You're a self-starting consulting and closing crusader who knows how to win clients and keep them. You love being on the road connecting with people and bringing solutions to their doorsteps. You structure each day for success and each relationship with care.
Qualifications:
Required:
- Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
- Travel within an assigned sales territory will be required.
- Safe drivers needed; valid driver's license required.
Preferred:
- Automotive industry or advertising media experience.
- Experience working in a field-based environment.
- Extensive knowledge and experience with social media digital advertising and internet platforms.
- Demonstrated proficiency and knowledge in various technologies such as CRMs and Analytic Tools
Come join the Cox family of businesses and make your mark today.
USD 86300.00 - 129500.00 per year
Compensation:
Compensation includes a base salary in the range of $86300.00 - $129500.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein this role is also eligible for an annual incentive/commission target of $64000.00.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties the company's needs and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave time off to vote jury duty leave volunteer time off military leave and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Top Skills
What the Team is Saying
What We Do
For well over a century Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898 our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries as well as in new ventures in agriculture cleantech digital media and more. As a privately-held family-owned business we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth amazing benefits and work-life balance at the forefront. Our mission our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance live well and achieve your career goals even as they change over time.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work but for those that can be performed remotely we offer flexibility.
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Date Posted
04/06/2026
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