Senior Program Manager - REMOTE

Jobgether · Canada

Company

Jobgether

Location

Canada

Type

Full Time

Job Description

Team: General

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Program Manager - REMOTE. This role is pivotal in supporting our Customer Success organization by managing large-scale programs that drive strategic priorities. As a Senior Program Manager, you will play a crucial part in enhancing operational efficiency and effectiveness through technology and best practices. You will lead cross-functional initiatives ensuring alignment with organizational goals while leveraging your analytical skills and business acumen to make impactful decisions. Your contributions will not only help streamline operations but also ensure that customer relationships are strengthened through effective program execution. This remote position offers flexibility while making a significant impact on various industries.

Accountabilities

  • Own and manage core Customer Success cadences, including QBRs, risk reviews, and internal planning forums.
  • Drive end-to-end coordination of key CS meetings, ensuring alignment, accountability, and execution.
  • Build and maintain the Customer Success operating calendar for visibility into priorities.
  • Collaborate with product and enablement teams for effective rollout of new product releases.
  • Ensure clear ownership and alignment across all core programs by partnering with multiple departments.
  • Track program effectiveness and improve cadences to enhance execution and customer outcomes.
  • Requirements

  • Bachelor’s degree; MBA is a strong plus.
  • 6-8 years of experience in program management or consulting in a high-growth B2B SaaS environment.
  • Successful track record in leading cross-functional programs to enhance sales execution.
  • Strong skills in program management and end-to-end delivery processes.
  • Ability to quickly understand business priorities and derive insights from data.
  • Excellent communication and documentation skills.
  • Proven ability to build trust with a variety of stakeholders.
  • Benefits

  • Flexible remote working options.
  • Professional development stipend.
  • Comprehensive health and parental leave plans.
  • Opportunity for performance-based bonuses and equity.
  • Collaborative and supportive team environment.
  • Apply Now

    Date Posted

    03/20/2026

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