Job Description
ABOUT THIS POSITION
Plans and coordinates all aspects of internal information system-specific projects from initiation to delivery. Projects often involve network server or software implementation and upgrades PC deployment and the like. Coordinates work performed by IT staff and internal customers/partners by defining project requirements performing feasibility and needs/impact assessments. Develops detailed project plans and manages all implementation processes including resource allocation progress tracking monitoring change control process testing documentation training and on-time delivery within budget constraints. Projects may vary in number size and complexity. Match here if success requires technical skills. This job manages specific projects that have a distinct beginning and end. See also Project Management - Project / Program (Design) focus if responsible for product development projects.WHAT YOU'LL DO
- Lead and manage the full lifecycle of multiple concurrent and complex information systems projects and programs adhering to established methodologies (Agile Waterfall Hybrid).
- Develop comprehensive project plans including scope definition objectives deliverables timelines resource allocation and budget management.
- Define and track key performance indicators (KPIs) and metrics to monitor project progress identify deviations and implement corrective actions.
- Proactively identify assess and mitigate project risks and issues developing contingency plans and escalating critical concerns to senior management when necessary.
- Facilitate effective communication and collaboration among cross-functional teams including IT business stakeholders vendors and executive leadership.
- Manage stakeholder expectations ensuring clear and consistent communication regarding project status changes and outcomes.
- Oversee the procurement and management of external vendors and contractors ensuring adherence to contractual agreements and quality standards.
- Mentor and provide guidance to junior project managers and team members fostering a culture of continuous improvement and best practices.
- Contribute to the development and refinement of Waystar's project and program management methodologies tools and templates.
- Ensure compliance with Waystar's internal policies regulatory requirements and industry best practices for information systems projects.
WHAT YOU'LL NEED
- Bachelor's degree in Computer Science Information Systems Business Administration or a related field. Master's degree preferred.
- Minimum of 7+ years of progressive experience in IT project and program management with a strong focus on information systems.
- Proven track record of successfully delivering large-scale complex IT projects and programs on time and within budget.
- PMP PgMP CSM or equivalent project/program management certification is highly preferred.
- Expertise in various project management methodologies (Agile Scrum Waterfall Hybrid) and proficiency with project management software (e.g. Jira Azure DevOps MS Project).
- Exceptional leadership communication negotiation and interpersonal skills with the ability to influence and motivate diverse teams.
- Strong analytical and problem-solving abilities with a keen eye for detail and a strategic perspective.
- Experience with financial management budgeting and resource allocation for IT projects.
- Demonstrated ability to manage multiple priorities in a fast-paced and dynamic environment.
- Experience in the healthcare technology or financial technology sector is a significant plus.
ABOUT WAYSTAR
Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative cloud-based technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work always; making it happen; and joyful optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans. For more information visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members starting with 3 weeks + 13 paid holidays including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate value and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
What We Do
Waystar provides market-leading technology that simplifies and unifies healthcare payments. Our cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. The Waystar platform is used by more than 450k providers 750 health systems and hospitals and 5k health plans—and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work gain insight into processes and performance and ultimately collect more revenue. At Waystar we know there’s a better more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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Date Posted
05/04/2026
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