Senior Project Manager - pharma agency account lead

Job summary and scope: The Senior Project Manager (SPM) either works as part of an account team, supporting the team in the day-to-day servicing of accounts, or is responsible for leading and running a small account. On smaller accounts the SPM takes responsibility for delivering the account to complete client satisfaction to ensure growth opportunities are optimised.

Key responsibilities:

Client

• Liaise with clients on a day-to-day basis regarding project progress.
• Complete weekly status reports as required and ensure projects/campaigns are tracking to planned timelines. 
• Attend client calls when required and develop contact reports.
• Book in timely Click-Ups with Creative, Digital, Client Services and Editorial teams to ensure smooth workflow, and ensure POs are raised for external subcontractors and suppliers as required
• Support in the development and delivery of materials for specific projects and campaigns as outlined by the account lead.
• Maintain the high-quality of all deliverables through appropriate accuracy and quality checks prior to final QC.
• Support the account lead in following up on all projects.

Financial 

• Understand how to maintain financial profitability of all projects they are working on by understanding the requirement of realistic budget estimates and how to review costs on an ongoing basis
• Gain complete familiarity with financial platforms and processes to enable you to understand servicing levels (budget vs. actual hours) and direct costs, in order to accurately brief internal team members on the hours allocated to tasks
• Maintain good financial and project management, including proactive management and tracking of project costs to ensure these do not exceed the budget.
• Support the account lead in developing SOWs and client budget reconciliations for your projects as required.
• Attend and prepare for WIP calls for the projects (or small accounts) you are leading, including agreeing monthly revenue recognition based on progress and forecasting of future budget.

Management

• Ensure all projects are tracking to timelines and notifying the account lead if not
• Comply with Makara Health policies and procedures and demonstrate a personal commitment to their adherence and implementation.
• Able to brief junior staff.  

Other responsibilities:

• Travel to client meetings may be required as part of this role
• Undertake any duties as may be required from time to time that can reasonably be regarded as within the remit of the post
• Aware of and conform to legal requirements in all activities, both internal and external. Implicit in this is that all managers and employees conform to the appropriate standards in terms of Health and Safety and Information Security requirements but also to the highest standards of business ethics.

The duties and responsibilities in this job description are not exhaustive and may be subject to review and amendment, in consultation with the post holder. The post holder may be required to undertake other duties within the general scope of the post.