Senior Sales Engineer

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Sales Engineer in United States.

This role sits at the intersection of advanced technology, enterprise sales, and customer experience innovation within a fast-paced global environment. You will act as a trusted technical advisor throughout the sales cycle, partnering closely with account executives to design, demonstrate, and deliver impactful AI-driven customer engagement solutions.
You will lead discovery sessions, translate complex business challenges into scalable technical architectures, and showcase how conversational AI and automation can transform customer operations.
The position involves working on high-value enterprise opportunities, including proof-of-value projects, demos, and RFP responses that influence strategic buying decisions.
You will also collaborate with internal product and engineering teams to refine solution offerings and ensure alignment with evolving market needs.
This is a highly visible role that blends technical depth, storytelling, and consultative engagement across global clients.
It is ideal for a solution-oriented engineer passionate about AI, customer experience, and enterprise SaaS innovation.

• Lead technical discovery sessions and deep-dive workshops to identify customer needs and define tailored solution strategies across CX and AI platforms.
• Design and deliver compelling product demonstrations, proof-of-value engagements, and technical presentations that clearly communicate business impact.
• Support RFP/RFI processes by crafting differentiated, high-quality technical responses and solution narratives.
• Architect and prototype integrations and solutions using APIs, conversational AI, and enterprise SaaS platforms.
• Partner with sales teams to accelerate deal cycles and improve win rates through technical expertise and solution design.
• Stay current on competitive positioning, AI trends, and customer experience technologies to strengthen solution messaging.
• Provide technical mentorship and knowledge sharing across sales, product, and engineering teams.

Requirements:

• 7+ years of experience in solutions engineering, pre-sales engineering, or enterprise sales architecture roles.
• Strong background in customer engagement or consulting roles, ideally within enterprise software environments.
• 5+ years of experience in contact center, CCaaS, or customer experience technology domains.
• Proficiency in JavaScript and familiarity with HTML, CSS, and web technologies.
• Hands-on experience with APIs, enterprise SaaS architecture, and system integrations.
• Experience with conversational AI, chatbots, or automation platforms.
• Strong business acumen with the ability to connect technical solutions to revenue and operational outcomes.
• Excellent communication, storytelling, and presentation skills with a consultative mindset.
• Ability to manage multiple complex deals and priorities in a fast-moving environment.
• Experience with AI-assisted development tools is highly valued.

Benefits:

• Competitive compensation package with performance-based incentives.
• Opportunity to work on cutting-edge AI and customer experience technologies at enterprise scale.
• Remote-friendly work environment with global collaboration opportunities.
• Comprehensive health, dental, and vision insurance coverage.
• Career growth opportunities across multiple technical and commercial career paths.
• Exposure to innovative projects involving generative AI, conversational AI, and digital transformation.
• Collaborative, high-performance culture focused on innovation and continuous learning.