Senior Site Reliability Engineer

The Senior Site Reliability Engineer will be responsible for improving the reliability, scalability, and performance of complex cloud-based systems. This role combines infrastructure engineering, software development, automation, and operational leadership to ensure highly available services and continuous platform improvement.

• Develop and improve infrastructure tooling and automation to reduce manual processes, increase efficiency, and minimize operational risks.
• Build, maintain, and support critical applications and platform services.
• Monitor systems for capacity, availability, and performance while proactively identifying and resolving technical issues.
• Collaborate with engineering and SRE teams to ensure reliable delivery of services to customers.
• Analyze system weaknesses, identify improvement opportunities, and implement solutions to strengthen platform resilience.
• Design and maintain observability solutions, monitoring frameworks, and performance tracking systems.
• Improve monitoring, alerting, incident response processes, and operational documentation.
• Participate in on-call rotations, troubleshoot production issues, and create effective runbooks for incident management.
• Contribute to technical strategies that support platform growth, scalability, and long-term reliability.
• Support best practices around cloud infrastructure, container orchestration, and infrastructure-as-code.

Requirements:

The ideal candidate is an experienced infrastructure and software engineer with a strong background in building reliable, scalable systems. You should have hands-on experience with cloud platforms, automation, observability, and modern infrastructure technologies, along with the ability to operate effectively in a collaborative engineering environment.

• 4+ years of experience as a Site Reliability Engineer, Software Engineer, or similar role focused on scalable and resilient services.
• Strong experience designing, building, and maintaining cloud-based infrastructure using platforms such as AWS or GCP.
• Experience creating automation tools and improving operational efficiency through engineering solutions.
• Solid understanding of observability platforms, monitoring strategies, and service-level objectives (SLOs).
• Experience with tools such as Prometheus, Grafana, Loki, Tempo, Thanos, or similar monitoring technologies.
• Experience operating production systems in an on-call environment and improving incident response processes.
• Strong infrastructure-as-code experience, with Terraform knowledge considered a major advantage.
• Hands-on Kubernetes experience, including cluster operations, multi-tenancy strategies, and container orchestration best practices.
• Proficiency with one or more programming languages such as Node.js, Go, Ruby, Python, and experience with shell scripting.
• Strong Linux administration and troubleshooting skills.
• Ability to work independently, identify technical challenges, and drive improvements proactively.

Benefits:

• Competitive salary range of approximately CAD $140,000–$182,000 per year, with potential additional bonus opportunities depending on the role offered.
• Comprehensive medical, financial, and additional benefits package.
• Fully remote work flexibility within Canada.
• Opportunity to work on large-scale cloud infrastructure supporting billions of daily requests.
• Exposure to advanced technologies across cloud platforms, automation, observability, and AI-driven systems.
• Collaborative environment with experienced engineering teams and opportunities for technical growth.
• Opportunity to influence platform architecture, reliability strategies, and engineering best practices.
• Inclusive workplace culture focused on diversity, collaboration, and professional development.