Senior Software Engineer (Rails)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer (Rails) based in United States.

This is a high-impact opportunity for an experienced backend engineer to help build and scale an API-first platform focused on incident management and developer productivity. You will play a key role in designing and maintaining robust server-side systems that support real-time reliability and alerting workflows. Working closely with product, design, and customer-facing teams, you will transform complex user needs into elegant, scalable engineering solutions. The role emphasizes ownership, collaboration, and continuous improvement within a fast-moving, remote-first environment. You will also contribute to system reliability through on-call responsibilities and production support. This position is ideal for engineers who are passionate about clean architecture, product quality, and solving meaningful operational challenges.

• Design, build, and maintain scalable backend services and features using Ruby on Rails or similar backend technologies to enhance incident response and alerting capabilities.
• Collaborate with product managers, designers, and customer-facing teams to translate user needs into well-architected technical solutions.
• Participate actively in engineering ceremonies, code reviews, product discussions, and customer feedback sessions to continuously improve product quality.
• Take ownership of production systems and respond to critical incidents through a shared on-call rotation, ensuring high system reliability.
• Partner with cross-functional teams to analyze edge cases, refine requirements, and deliver customer-centric features.
• Champion engineering best practices, code quality standards, and maintainable software design across the team.
• Contribute to improving development workflows, system architecture, and overall engineering efficiency.
• Communicate proactively with stakeholders to ensure alignment, clarity, and timely resolution of technical issues.

Requirements

• 5–8 years of backend software engineering experience building production-grade applications, ideally using Ruby on Rails, Go, or similar backend technologies.
• Strong understanding of backend system design, API development, and scalable web application architecture.
• Experience working in remote or distributed teams with a track record of delivering high-quality projects on time.
• Strong problem-solving skills with the ability to independently investigate, debug, and resolve complex production issues.
• Deep commitment to writing clean, maintainable, and high-quality code.
• Customer-focused mindset with the ability to translate real user problems into technical solutions.
• Excellent communication skills and a proactive approach to collaboration across engineering and non-technical teams.
• Willingness to participate in an on-call rotation to support production reliability.

Benefits

• Fully remote work flexibility across the United States.
• Full-time permanent role with flexible working arrangements.
• Comprehensive health coverage, including medical, dental, and vision insurance.
• Generous paid time off (PTO) package.
• 401(k) retirement plan.
• Opportunity to work on a fast-growing, venture-backed product with strong investor support.
• Collaborative, product-driven engineering culture focused on continuous learning and improvement.
• Supportive and inclusive work environment encouraging innovation and ownership.