Senior Solution Analyst Supply & Demand

What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we're heavily invested in the most transformative new technologies - and the most brilliant tech professionals. Southern Glazer's was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you're looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Senior Solution Analyst is responsible for ensuring technology solutions address business requirements and achieve the identified business outcomes. This position understands, documents requirements in business requirements documents (BRD), functional specifications and designs and configures platforms to support business requirements. The position has a combination of strong business acumen, application domain knowledge and the ability to communicate effectively in both technical and business language. This role will assist subject matter experts with gap analysis / process definition and system enhancements and will provide a high level of service for break-fix incidents and requests. This role is different than a developer in that it does not "code"; the focus is to "build" a technical solution by taking business requirements and configuring the systems to support the business requirements.

This person understands emerging technologies and can identify opportunities to automate and standardize business processes. They assist with educating the IT team on the goals of the business and assists with facilitating communication and alignment between functions and IT from the gathering of initial requirements to final implementation. This person may also manage process conformity, compliance, and is responsible for the development of business and technical process documentation and training materials.

Specialized Skills and Technologies

• Experience in supporting projects in in analytics and big data projects
• Strong SQL skills, ability to convert functional/technical specifications into solutions
• Create simplified solutions to solve complex business problems
• Good understanding of Data Warehouse and Business Intelligence concepts
• Preferred with experience in Supply Chain Planning and Logistics domain
• Business Intelligence experience preferred but not mandatory

Primary Responsibilities

• Candidate with experience collaborating with the business and communicating effectively with the business
• Experience in documenting current and future state, creating wireframes and helping with QA and user acceptance testing
• Gather and document business requirements in business requirements documents (BRD)
• Convert BRD to functional specifications according to the platform being configured
• Establish and maintain relationships with team members within IT and across functional teams
• Experience in documenting data flows and conceptual model based on business input and create metadata
• This role will assist subject matter experts with gap analysis / process definition and system enhancements and will provide a high level of service for break-fix incidents and requests.
• Responsible for data migration, archiving and reconciliation as needed.
• Works on multiple tasks or projects that are categorized as medium size complexity. Acts as a subject matter expert and may coach more junior staff
• Candidate should have strong experience in developing business requirements documents and working directly with the business partners and IT to ensure the reporting requirements are captured accurately and communicated effectively with IT for development
• Coach more junior staff.
• Experience in taking user input from multiple sources and collating them based on requirements, following up with users, as required, and presenting the results to the project manager, end users and other partners, to help make quick decisions
• Collect required information to develop work scope around solutions to attain customer requirements along with data expertise as required.
• Communicate systems and procedural changes to end users through excellent written and oral communications
• Lead small work components related to projects
• Develop business and technical process documentation and training materials
• Support and sometimes drive the definition of project requirements by identifying project milestones,
• Understand, communicate, and reinforce standard business process concepts

Minimum Qualifications

• 4-6 years of experience as a Business Analyst with focus on supporting the Business Lead and project team in analytics and big data projects
• Bachelor's Degree (Computer Science, Engineering, Finance, Business Analysis, Data Management, BI)
• Conducts Data Analysis (NOT data structure and table analysis)
• Strong Teamwork & Collaboration
• Excellent written and oral communication skills
• Have a thorough understanding of business processes and the ability to design, configure, and deploy solutions to support them
• Ability to identify, analyze and resolve problems
• Process-oriented, systems thinking
• Strong business and technical acumen
• Presentation and facilitation skills
• Strategic thinker (ability to break down complex ideas into smaller pieces)
• Good time management skills (i.e., setting priorities)
• Ability to work within a team environment and independently
• Ability to deliver quality results on time, with high attention to detail
• Ability to build consensus and buy-in with key stakeholders
• Can express business requirements as well-formed user stories and acceptance criteria
• Understanding Behavior-Driven-Design (BDD) process
• Structure requirements to facilitate automation of acceptance tests
• Assess situations, determine the problem(s) and propose a solution that provides value to the business
• Ability to demonstrate Agile delivery values

Agile Delivery Values

• Openness - Team and stakeholders agree to be open about all work and challenges
• Commitment - Personally commit to achieving the goals of the team
• Respect - Respect your team members to be capable and independent
• Courage - You have courage to do the right thing and work on tough problems
• Focus - Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.