Senior Systems Engineer (R5443)

What you'll do:

Administer maintain and optimize enterprise Windows Linux and macOS systems supporting corporate business operations.
Design implement configure and support enterprise infrastructure including cloud services identity management endpoint management collaboration platforms and core IT systems.
Analyze system performance availability and operational metrics to proactively improve reliability scalability and security.
Administer Active Directory Azure AD/Entra ID Group Policy authentication services and role-based access controls.
Deploy maintain and support endpoint management platforms including Microsoft Intune JAMF and related management technologies.
Plan and execute infrastructure upgrades migrations patch management and lifecycle replacement initiatives.
Lead technical implementation of enterprise IT projects while coordinating with Infrastructure Security Networking and business stakeholders.
Troubleshoot complex infrastructure operating system cloud and application issues using root cause analysis methodologies.
Support LAN/WAN connectivity DNS DHCP VPN and network-related troubleshooting in partnership with networking teams.
Develop automation using PowerShell Bash or similar scripting languages to improve operational efficiency and reduce manual administration.
Maintain accurate system documentation architecture diagrams operational procedures and knowledge base articles.
Manage enterprise hardware and software assets throughout their lifecycle including procurement deployment maintenance and decommissioning.
Participate in incident response change management disaster recovery planning and business continuity activities.
Participate in an on-call rotation and perform scheduled maintenance outside normal business hours as required.
Mentor junior administrators and provide technical guidance across the Enterprise IT organization.

Required qualifications:

Bachelor’s degree in information technology Computer Science or equivalent practical experience.
5+ years of progressively responsible experience administering enterprise IT infrastructure and systems.
Strong experience supporting Windows Linux and macOS operating systems within enterprise environments.
Advanced knowledge of Microsoft Active Directory Azure AD (Entra ID) Group Policy DNS DHCP and identity management.
Experience administering Microsoft 365 services including Exchange Online Teams SharePoint and Intune.
Experience managing endpoint platforms such as JAMF Intune or Microsoft Endpoint Manager.
Working knowledge of networking fundamentals including TCP/IP routing VPN DNS firewalls and network troubleshooting.
Experience supporting enterprise cloud infrastructure and SaaS platforms.
Strong troubleshooting analytical and root cause analysis skills across operating systems infrastructure and enterprise applications.
Experience implementing system upgrades migrations and enterprise infrastructure projects.
Experience with scripting and automation using PowerShell Bash or similar tools.
Excellent written and verbal communication skills with the ability to work effectively across technical and non-technical teams.
Ability to manage multiple priorities while maintaining high operational standards.
Willingness to participate in an on-call rotation and support planned maintenance activities.

What We Do

At Shield AI you won't wait years to see your work reach the field. You'll build hardware and software that operates in the real world right now in the hands of the people who depend on it.Hivemind our AI pilot has been flying since 2018. It has flown more than 30 platforms including an F-16 and it now sits under a U.S. Air Force production contract for Collaborative Combat Aircraft. When you write code or shape a system here you contribute to technology with a proven flight record and a clear production future.V-BAT flies intelligence surveillance and reconnaissance missions with an operational record that stretches from Ukraine to the Indo-Pacific. It delivers eyes where they matter most in the most demanding conditions on earth. The teams behind it watch their work get tested where the stakes are real.X-BAT takes its first flight this year. It's an AI-piloted fighter that needs no runway built to operate where traditional aircraft can't. Join now and you help shape a program at its earliest most formative stage. That's the kind of ground-floor work that defines a career.Do the most impactful work of your life on problems that matter.Autonomy at this level asks a lot of you. You'll take on problems in perception planning and control that few teams anywhere are equipped to solve. You'll work across disciplines from aerospace and robotics to machine learning and systems engineering alongside people who hold themselves to an exacting standard and expect the same from you.Our mission is clear: protect service members and civilians with intelligent systems. That purpose runs through every decision every design review and every deployment. It's why the work here carries a weight you can feel.Ready to join our mission? Explore our open roles and find where you fit.

Why Work With Us

Founded in 2015 by a former Navy SEAL Shield AI builds AI pilots and uncrewed aircraft. Veterans aren't an afterthought here they're at every level. It's why the work carries weight: AI pilots and uncrewed aircraft flying real missions from Ukraine to the Indo-Pacific protecting service members and civilians.

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