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Senior Technical Account Manager

Jobgether
Romania Posted Jul 06, 2026 0 views

Compensation

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Job description

Team: Account Executive

Accountabilities:

  • Build and maintain trusted relationships with senior technical stakeholders, acting as the primary post-sales technical advisor for strategic enterprise customers.
  • Help customers maximize the value of their database investments by providing technical guidance, best practices, and long-term strategic recommendations.
  • Support customers in developing, implementing, and optimizing database modernization and deployment strategies.
  • Provide technical leadership across major customer initiatives, including solution architecture, technical consulting, troubleshooting, and project coordination.
  • Maintain deep knowledge of the organization's database platform and related technologies to deliver expert technical support.
  • Gather and communicate customer feedback to product teams, helping influence future product enhancements.
  • Document best practices, technical recommendations, and deployment guidance to improve customer success.
  • Serve as the primary technical escalation point for customer questions, issues, and architecture discussions.
  • Travel up to 25% when required to support customer engagements.

    • Requirements:

    • Minimum 8 years of hands-on experience with enterprise relational databases such as PostgreSQL, Oracle, IBM DB2, or Microsoft SQL Server.
    • Strong expertise in database platforms, cloud technologies, operating systems, and enterprise technical architecture.
    • Knowledge of data analytics, artificial intelligence, and machine learning concepts.
    • Experience working with Kubernetes and modern infrastructure technologies.
    • Excellent analytical, troubleshooting, and technical problem-solving skills.
    • Solid understanding of customer engagement and strategic account management processes.
    • Strong organizational skills with the ability to manage multiple customer priorities simultaneously.
    • Outstanding communication and interpersonal skills, with confidence interacting with senior technical leaders and executive stakeholders.
    • Bachelor's or Master's degree in Computer Science, Information Technology, or a related technical discipline (or equivalent practical experience).
    • Professional database certifications are considered an advantage.

      • Benefits:

      • Competitive compensation package.
      • Fully remote work opportunity.
      • Comprehensive health and wellness resources, including employee wellbeing support programs.
      • Wellness Fridays available through December 2026.
      • Opportunities for continuous learning and professional development.
      • Exposure to enterprise-scale database, cloud, and AI technologies.
      • Collaborative, inclusive, and international work environment.
      • Opportunity to work with global enterprise customers on complex, high-impact projects.
      • Region-specific employee benefits may be available based on location.

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