Service Now Developer

At G-P, our mission is to break down barriers to global business, enabling opportunities for everyone, everywhere. With remote-first and diverse teams all around the world, our people are key to achieving this mission. That’s why we trust our Dream Team members with the flexibility and autonomy to do their best and most innovative work, encourage and support their personal growth and career development, and believe in recognition for a job well done. 

Our industry-leading SaaS-based Global Employment Platform™ enables our customers to expand and grow into 180+ countries, creating more opportunities for global success – without requiring entity or subsidiary setup. The technical opportunities you’ll experience here have a positive impact on people and their work/life possibilities around the world. Beyond the power of our platform, we never forget that behind every hire is a human being. And that brings us to you.

If you have a passion for automation, are a deep innovator, and want to solve complex problems that lead to a world of positive results, consider G-P. Here, your knowledge and experience will be crucial to helping design and develop high-performing cloud-based software products using traditional Agile methodologies and modern frameworks. 

Beyond a competitive compensation and benefits package, what we offer to all employees along the way is the clear and simple promise of Opportunity Made Possible. Come expand your skills in new ways and experience the thrill of your best innovations becoming reality.

We are looking for a passionate, detail-driven and result-oriented ServiceNow Developer to join our team in India.

The Team:

With our in-house Enterprise IT Applications team we are building a single user experience for our Internal customers. At G-P, the team works closely with IT Cloud Services, Operations, Legal, InfoSec & others across the organization.

What you can expect to do:

Aside from communicating with shareholders to develop technical projects, the successful ServiceNow Developer will be responsible (but not limited to):

• Develop tooling and automations within the ServiceNow platform to manage Enterprise IT and Business team’s processes.
• Formulating and implementing quality assurance (QA) methods. Plan and execute unit, integration, regression, and user acceptance testing (UAT).
• Analyze, troubleshoot, resolve and report issues related to the servicenow instance.
• Ensure tools, automations, services, and policies comply with appropriate security and compliance regulations and constraints.
• Work with internal customers and partner teams to provide strategic, scalable applications that meet or exceed the internal customers’ current needs.
• Setting IT practice standards. Will be responsible for determining IT best practices and improving existing methods.
• Designing and developing configurations and code. Customize and integrate with other Application platforms to deliver functionality as per requirements.
• Provide your input and opinions on project direction, solutions design, and team policies; as well as write code and documentation.
• Maintain and manage Sandbox instances to ensure changes and fixes would follow the required change management processes.

What we’re looking for:

Technical Skills

• 5+ years of experience supporting and developing in the ServiceNow platform and ability to execute and build components.
• Rapidly build, test, and deploy applications that make work better for your organization
• Ability to program in JavaScript
• Knowledge of ITSM, ITOM and ITAM frameworks.
• Understanding of CMDB
• Knowledge of HTML, CSS and XML
• Web development tools and techniques like .NET and AJAX
• Broad understanding of Governance, Risk, and Compliance
• Automation Engine / Automation hub experience.
• Experience with Integration hub. Experience with other iPaaS tools (like Workato) , desirable.
• Experience of development using Employee Center PRO is desirable.
• Experience with Cloud applications such as: Atlassian, Zendesk, Automation, Microsoft suite & Google components desirable.
• Be able to troubleshoot technical issues with ease.

Non-Technical Skills

• Ability to understand stakeholder needs and difficulties amongst the business operations and help to problem-solve by providing solutions and execution.
• Understand requirements to successful accomplish requests and be able to project manage.
• Collaboration
• Communication
• Work closely with a small ServiceNow team and drive the way forward by introducing best practices, guidelines and methodologies to support the business and the team.

We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks. 

#Li-Remote