ServiceNow Tech Lead

About RapDev:

RapDev builds the operational backbone for autonomous IT. More than 1000 enterprises run ServiceNow and Datadog better because of us — trusted data connected workflows and AI that resolves incidents instead of just reporting them.
On the ServiceNow side of our business we specialize in modern ITOM ITAM AI SPM and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business our experienced team of SREs and DevOps engineers drive better observability availability and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.

About the Job

Are you interested in solving complex problems for large enterprise ServiceNow customers? We're looking for engineers who are passionate about integrating the latest technologies with the ServiceNow platform. This is a unique opportunity to work with the latest ServiceNow modules as well as AWS GCP Azure Github AI tools and more!

What you'll do:

• Develop quality software and web applications

• Analyze and maintain existing software applications

• Design highly scalable testable code

• Discover and fix programming bugs

• 3rd party integration development (REST SOAP mid servers etc)

• Write/create custom business rules client scripts script includes UI policies ACL’s UI scripts

• Work independently with customers on implementations and remote services

• Troubleshoot basic configuration/script issues

• Attend requirements review and validation sessions as needed

• Participate in SCRUM calls

• Utilize strong written and verbal communication skills

• Stay on time and on task with assigned customer work

Who you are:

• Bachelor's degree or equivalent experience in Computer Science or related field

• 5+ years of ServiceNow development experience

• Proficient in scripting and integrations on ServiceNow

• Experience leading ITOM implementations

• Experience in Cloud-Native implementations of Discovery ServiceMapping AIOps

• Experience/willingness working on multiple projects simultaneously

• Self-Learner and eager to understand new technologies
  

Compensation:

• Base Pay: $150000–$200000 depending on experience

Benefits

• 100% Employee Healthcare Coverage (Medical Dental & Vision)

• Retirement Plan (5% 401k Match IRA)

• Unlimited Paid Time Off (4-week minimum) (Vacation Sick & Public Holidays)

• Family Leave (Maternity Paternity)

• Hybrid Work Opportunities

• Fitness & Commuter Subsidies available

• Equity (without a vesting period)

• Relocation Assistance

• SL & LT Disability

• Visa Sponsorship

RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race color religion sex national origin age disability veteran status or any other protected characteristic.

What We Do

We help customers of all sizes transform into true DevOps organizations. We've taken several customers from deploying applications once a month to hundreds of times a day. We're a team of experienced ServiceNow Wizards and passionate SRE's contributing to the open-source community who have built multiple enterprise-scale CI/CD pipelines and integrations to help your organization build velocity in your release cycle. We specialize in helping organizations go through a full transformation of their Development and engineering teams allowing them to integrate their operations with their development teams. We have taken customers on journeys ranging from Tool integrations to Culture and Organizational changes.

Why Work With Us

We believe in customer-centric relationships built on transparency flexibility and innovative problem-solving. We like to work on cool tech and solve interesting problems. We’re fast paced but not at the expense of quality work. And we’re competitive – but only at our weekly poker game nights.

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