Site Payments Associate II

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Unique Opportunity

As a Trial Patient Payment Associate II, you will play a crucial role in our mission, ensuring flawless execution of patient payments for clinical trials in Mexico. This is an exceptional opportunity to join a proven team that is dedicated to accelerating research and supporting patients in need.

Key Responsibilities

• Successfully implement payment processes for clinical trial patients, ensuring timely and accurate disbursements.
• Collaborate closely with cross-functional teams to determine the best payment solutions and address any potential issues.
• Maintain strict adherence to regulatory and company compliance standards.
• Monitor and compete in the optimization of payment systems to improve efficiency and user experience.
• Provide exceptional support to patients and collaborators, ensuring all inquiries and concerns are addressed promptly.

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• Bachelor's degree in Finance, Business Administration, or a related field, or equivalent experience.
• Proven experience in financial operations or clinical trial payment processes.
• Hard-working individual with strong organizational skills and attention to detail.
• Strong communication and collaboration abilities.
• Ability to work strictly within regulatory frameworks and guidelines.
• Proficiency in English and Spanish, both written and spoken.

• Experience with global clinical trials or multinational financial operations.
• Familiarity with digital payment platforms and financial software.